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- Tasks: Ensure compliance and performance in healthcare services while supporting continuous improvement.
- Company: Join Millbrook Healthcare Group, a leader in assisted living with strong core values.
- Benefits: Up to £27,500 salary, 25 days holiday, pension scheme, and exclusive perks.
- Why this job: Make a real impact in community healthcare and develop your career in a supportive environment.
- Qualifications: Degree or equivalent experience in health management, governance, or data analysis required.
- Other info: Dynamic role with opportunities for professional development and growth.
The predicted salary is between 22000 - 27500 £ per year.
We are seeking a Compliance & Performance Officer to join our team. Based at our Totton office, this is a key role reporting into the Director of Governance & Risk. You will play a key role in ensuring that service delivery across home improvement, community equipment, wheelchair provision services, and related healthcare support contracts is safe, effective, and compliant with internal governance frameworks and external regulatory and contractual expectations.
You will be responsible for maintaining an up to date contract deliverables dataset, reporting performance against the requirements and promises made in the contracts. You will also support the Governance team in maintaining the document control system to support our management systems, collate data on complaints management, and develop reporting and analytical frameworks that support continuous service improvement.
What can we offer you?
- Up to £27,500 Salary, depending on experience
- Monday to Friday 40 hours a week
- Up to 25 days holiday with the option to buy a further 5 days
- Company Pension Scheme
- Company Sick Pay
- Life Assurance
- A rewards scheme – 200+ exclusive perks and discounts from leading retailers and leisure outlets
Required Skills and Experience
- Educated to degree level or possessing equivalent experience in a relevant field (e.g., health management, business administration, data/analytics, governance, or similar).
- Evidence of ongoing professional development in governance, compliance, data analysis, or performance management.
- Strong understanding of community healthcare operations, particularly equipment and wheelchair services.
- Knowledge of governance principles, compliance frameworks, and risk management practices.
- Awareness of complaints handling best practice and customer feedback processes.
- Strong analytical skills with the ability to interpret complex data and translate insights into clear actions.
- Excellent written and verbal communication skills, confident in influencing stakeholders at all levels.
Our ambition at Millbrook Healthcare Group is to become the leading provider in the assisted living sector whilst ensuring our core company values ‘CARES’ remain unchanged. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.
CARES Values:
- C are and respect for our colleagues and service users
- A ccountable and proud
- R eady to learn and grow
- E nhance our service users’ lives
- S ocially responsible, ethical and transparent
This role involves working in a regulated activity and may be subject to a DBS disclosure and social media screening. No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
Compliance & Performance Officer in Totton employer: millbrook healthcare ltd
Contact Detail:
millbrook healthcare ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance & Performance Officer in Totton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their governance and compliance frameworks so you can show how your skills align with their mission. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to compliance and performance management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Millbrook Healthcare Group.
We think you need these skills to ace Compliance & Performance Officer in Totton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Compliance & Performance Officer role. Highlight your relevant experience in governance, compliance, and data analysis. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission at Millbrook Healthcare Group. Keep it concise but impactful!
Showcase Your Analytical Skills: Since this role involves interpreting complex data, be sure to include examples of your analytical skills in your application. We love seeing how you've turned data into actionable insights in past roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at millbrook healthcare ltd
✨Know Your Compliance Basics
Make sure you brush up on your knowledge of governance principles and compliance frameworks. Being able to discuss these topics confidently will show that you understand the core responsibilities of the Compliance & Performance Officer role.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've interpreted complex data and turned it into actionable insights. This is crucial for the role, so think of instances where your analytical skills made a difference in service delivery or performance management.
✨Understand the Healthcare Landscape
Familiarise yourself with community healthcare operations, especially around equipment and wheelchair services. Being knowledgeable about the sector will help you connect your experience to the job requirements and demonstrate your genuine interest in the field.
✨Prepare for Stakeholder Engagement
Since you'll be influencing stakeholders at various levels, practice articulating your thoughts clearly and confidently. Think of scenarios where you've successfully communicated with different parties, and be ready to share those experiences during the interview.