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For Companies At a Glance
- Tasks: Lead the development and execution of innovative technology-enabled care services.
- Company: Join Livity Life, a pioneer in the Technology Enabled Care revolution.
- Benefits: Earn up to £55,000, enjoy 25 days holiday, and access exclusive perks.
- Why this job: Make a real difference in healthcare while advancing your career in a supportive environment.
- Qualifications: Experience in strategic planning and a strong understanding of healthcare technology.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 42000 - 66000 £ per year.
At Livity Life, we are leading the Technology Enabled Care (TEC) revolution. Using the most innovative technology and cutting-edge digital tools, we deliver a transformational service that challenges norms and delivers the very best care experience.
A new opportunity has arisen at our Torbay contract. As the Council's strategic partner, we are bringing together the wider health and social care systems across Torbay to deliver and embed a cultural change programme that uses technology as the first line of response.
Are you our new Service Center Manager (TEC) responsible for the development and execution of the Torbay TEC service model, accountable for delivery and operational execution of the TEC programme? You will lead relationships with the commissioning team, key stakeholders and optimise business processes.
What you’ll be doing
- Deliver operational experience
- Manage and lead all aspects of the contract including contract management, operations, customer service functions, inventory, P&L management, and resources management.
- Work with central services to develop and execute the tendered model, developing strategies and objectives to ensure contract KPI's are achieved.
All about you
- Demonstrate experience in developing and successfully executing strategic and business plans with the ability to write and develop standard operating procedures.
- Show a strong understanding of corporate finance and measures of performance with a close eye for detail, involving reviewing and approving expenditure, analysing data and preparing reports.
- Possess excellent communication, interpersonal and presentation skills with the ability to convey complex ideas confidently and eloquently to NHS commissioning bodies, internal senior management and private organisations.
- Have significant experience in the TEC environment and evidence your achievements in this arena.
- Demonstrate a good and strong understanding of the healthcare social care equipment market.
What we can offer you
- Salary of up to £55,000 per annum DOE
- 25 days holiday (plus bank holidays, plus optional 5 unpaid days)
- Pension scheme with enhanced salary sacrifice option and 5% employer contribution.
- 4x Life assurance (death in service benefit)
- Staff benefit scheme – access to over 200 exclusive perks and discounts from leading retailers, leisure outlets and more!
About us
Livity Life is an inclusive and caring employer who understands that not everyone's job needs are the same. We support flexible working requests such as part-time working, job shares and flexible hours wherever possible. Please let us know of any specific requirements you may have and these can then be discussed in more detail if you are successful in your application.
Our ambition is to become the leading provider in the assisted living sector while keeping our core company values 'CARES' unchanged. We are always looking to recruit hard-working and talented individuals to become part of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.
- C are and respect for our colleagues and service users
- A ccountable and proud
- R eady to learn and grow
- E nhance our service users' lives
- S ocially responsible, ethical and transparent
This role is working in a regulated activity and may be subjected to a DBS disclosure and social media screening.
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
Service Centre Manager Technology enabled care employer: millbrook healthcare ltd
Contact Detail:
millbrook healthcare ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Centre Manager Technology enabled care
✨Tip Number 1
Network like a pro! Reach out to people in the TEC field, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Livity Life and their TEC initiatives. Show us that you understand our mission and values, and be ready to discuss how your experience aligns with our goals. Confidence is key!
✨Tip Number 3
Practice your presentation skills! As a Service Centre Manager, you'll need to convey complex ideas clearly. Grab a friend or family member and run through your pitch, focusing on clarity and engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Livity Life.
We think you need these skills to ace Service Centre Manager Technology enabled care
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Centre Manager role. Highlight your experience in technology-enabled care and how it aligns with Livity Life's mission. We want to see how you can bring your unique skills to our team!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage operations and deliver results. Use metrics where possible to show how you've positively impacted previous projects or teams. We love numbers that tell a story!
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon unless it's relevant to the role. We appreciate straightforward communication, so make sure your ideas come across clearly and effectively. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our innovative team at Livity Life!
How to prepare for a job interview at millbrook healthcare ltd
✨Know the TEC Landscape
Before your interview, dive deep into the Technology Enabled Care (TEC) sector. Familiarise yourself with the latest trends, technologies, and challenges in the field. This will not only show your passion but also help you articulate how your experience aligns with Livity Life's mission.
✨Showcase Your Strategic Mindset
Prepare to discuss specific examples of how you've developed and executed strategic plans in previous roles. Be ready to explain your thought process and the outcomes of those strategies, especially in relation to contract management and operational execution.
✨Communicate Clearly and Confidently
Practice conveying complex ideas in a straightforward manner. Use examples from your past experiences to illustrate your points, especially when discussing your interactions with NHS commissioning bodies or senior management. Clear communication is key!
✨Demonstrate Financial Acumen
Brush up on your corporate finance knowledge. Be prepared to discuss how you've managed budgets, analysed data, and prepared reports in previous roles. Highlight any specific achievements that showcase your attention to detail and financial oversight.
