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- Tasks: Provide first-point technical support and troubleshoot user issues in healthcare tech.
- Company: Leading healthcare solutions provider based in Southampton.
- Benefits: Salary up to £24,000, pension scheme, life assurance, and holiday entitlements.
- Why this job: Kickstart your career in IT while making a difference in healthcare.
- Qualifications: Interest in IT, good communication skills, and some customer service experience.
- Other info: Join a dynamic team with opportunities for growth in a vital industry.
The predicted salary is between 24000 - 24000 £ per year.
A leading healthcare solutions provider in the UK is seeking a Junior Support Analyst for their Southampton Head Office. This role involves providing first-point technical support, troubleshooting user issues, and supporting hardware deployment.
Ideal candidates will have a keen interest in IT, good communication skills, and some experience in customer service.
The position offers a salary of up to £24,000 per annum and a range of employee benefits including a pension scheme, life assurance, and holiday entitlements.
Junior IT Support Analyst — Grow in Healthcare Tech employer: millbrook healthcare ltd
Contact Detail:
millbrook healthcare ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Support Analyst — Grow in Healthcare Tech
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare tech industry on LinkedIn or at local meetups. We can’t stress enough how valuable personal connections can be in landing that Junior IT Support Analyst role.
✨Tip Number 2
Prepare for those interviews! Research common IT support scenarios and practice your troubleshooting skills. We recommend running through some mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show off your passion for IT! During interviews, share any personal projects or experiences that highlight your interest in technology. We love seeing candidates who are genuinely excited about the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Junior IT Support Analyst — Grow in Healthcare Tech
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant skills and experiences that match the Junior IT Support Analyst role. We want to see how your background in IT and customer service can shine through!
Craft a Catchy Cover Letter: Your cover letter is your chance to show us your personality! Share your passion for IT and why you’re excited about working in healthcare tech. Keep it concise but engaging!
Show Off Your Communication Skills: Since good communication is key for this role, make sure your application reflects that. Use clear language and structure your thoughts well. We want to see how you can convey information effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at millbrook healthcare ltd
✨Know Your Tech Basics
Brush up on your IT fundamentals before the interview. Be ready to discuss common troubleshooting steps and basic hardware knowledge, as this role is all about providing first-point technical support.
✨Show Off Your Communication Skills
Since good communication is key in this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would help a non-technical user with an issue, so think of examples from your past experiences.
✨Demonstrate Your Customer Service Experience
Prepare to share specific instances where you've successfully resolved customer issues. Highlight your ability to stay calm under pressure and how you ensure customer satisfaction, as this will resonate well with the interviewers.
✨Research the Company and Its Values
Familiarise yourself with the healthcare solutions provider's mission and values. Showing that you understand their focus on improving healthcare through technology can set you apart and demonstrate your genuine interest in the role.
