At a Glance
- Tasks: Engage with stakeholders to improve community health services and enhance customer experiences.
- Company: Join Millbrook Healthcare, a caring employer committed to community support.
- Benefits: Flexible working options, in-depth induction, and opportunities for career growth.
- Other info: Inclusive workplace that values diverse backgrounds and perspectives.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Experience in stakeholder engagement and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a dynamic and enthusiastic person to join us in our Devon Community Equipment Service Centre as a Community Health and Engagement Officer (CHEO). As a healthcare equipment provider, Millbrook Healthcare works in partnership with the NHS to supply the necessary equipment and aids to support people in their day to day life. Our community equipment ranges from simple walking frames and crutches to more complex equipment such as beds, hoists and pressure care equipment. We also carry out minor adaptations such as the installation of handrails and grab rails within the home which can make a significant impact in giving people the confidence to live more independently.
The CHEO role offers an exciting and unique opportunity that will involve engaging with a variety of stakeholders (including GP Surgeries, Charities, Care Homes and other individuals and organisations) to understand, shape and ultimately improve our service, ensuring customers are at the forefront of service delivery and decision making. You will be pivotal in driving integration and collaboration of the service forward whilst looking at shared understanding of priorities, pathways and supporting joint working initiatives.
You will be:
- Creating and implementing structures to manage key stakeholder relationships
- Designing and leading customer and stakeholder forums
- Coordinating and delivering feedback from stakeholders and customers, which may be obtained in a variety of formats and at different times creating actionable insights into the needs and views on how the service can be improved
Do you have:
- Experience in designing and leading customer forums?
- A genuine interest in developing links in the local community?
- Demonstrable experience of working with multiple stakeholders?
- Evidence of engaging groups of potentially hard to reach customers in a business?
- Great experience in influencing and even better communication skills?
The successful candidate will benefit from an in-depth induction programme into our business. However, a genuine interest in developing links with the local community, the ability to build strong working relationships and be driven by success with a customer focus and analytical flair along with demonstrable experience of developing and obtaining buy-in and embedding customer service strategies, processes and practices in a similar role will set you on the right path.
Millbrook Healthcare Group are an inclusive and caring employer who understand that not everyone’s job needs are the same. Therefore we are open to supporting flexible working requests such as part time working, job shares and flexible hours wherever possible, to support our colleagues' lifestyle differences. So please feel free to let us know of any specific requirements you may have and these can then be discussed in more detail if you are successful in your application.
Our ambition at Millbrook Healthcare is to become the leading provider in the assisted living sector whilst ensuring our core company values ‘CARES’ remain unchanged. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.
Care and respect for our colleagues and service users
Accountable and proud
Ready to learn and grow
Enhance our service users’ lives
Socially responsible, ethical and transparent
This role is working in a regulated activity and may be subject to a standard DBS disclosure and Social Media Screening. No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
Millbrook Healthcare Group
Nutsey Lane
Southampton
SO40 3XJ
Community Health and Engagement Officer (CHEO) in Exeter employer: Millbrook Healthcare Group
Millbrook Healthcare is an exceptional employer located in Devon, dedicated to enhancing the lives of individuals through community engagement and support. With a strong focus on employee well-being, we offer flexible working arrangements and a nurturing work culture that prioritises personal growth and development. Join us to be part of a team that values collaboration, innovation, and a genuine commitment to making a difference in the community.
Contact Details:
Millbrook Healthcare Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Community Health and Engagement Officer (CHEO) in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of digging into Millbrook Healthcare. Understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the CHEO role, especially your stakeholder engagement skills. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise when discussing your past experiences. Use examples that highlight your ability to engage with diverse stakeholders and how you've made a positive impact in previous roles.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the role and the company culture. This not only shows your interest but also helps you determine if Millbrook Healthcare is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Community Health and Engagement Officer (CHEO) in Exeter
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for community health and engagement shine through. We want to see that you genuinely care about making a difference in people's lives and have a real interest in the local community.
Tailor Your Experience:Make sure to highlight your relevant experience in designing and leading customer forums. We’re looking for specific examples that demonstrate how you've engaged with stakeholders and improved services in the past.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see how you fit into the CHEO role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Millbrook Healthcare Group
✨Know Your Stakeholders
Before the interview, research the key stakeholders you’ll be engaging with in the role. Understand their needs and how Millbrook Healthcare collaborates with them. This will show your genuine interest and help you discuss how you can enhance those relationships.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully communicated with diverse groups in the past. Whether it’s leading forums or gathering feedback, being able to articulate your experiences clearly will demonstrate your fit for the CHEO role.
✨Demonstrate Community Engagement
Think of specific instances where you've developed links within a community. Be ready to share how you’ve engaged hard-to-reach customers and what strategies you used to ensure their voices were heard.
✨Align with Company Values
Familiarise yourself with Millbrook Healthcare's core values: CARES. During the interview, relate your experiences and aspirations to these values, showing that you’re not just a good fit for the role, but also for the company culture.
