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- Tasks: Handle calls and coordinate orders for community healthcare equipment.
- Company: Community healthcare service provider dedicated to making a difference.
- Benefits: Part-time hours, competitive salary, pension scheme, and employee perks.
- Other info: Flexible part-time schedule with opportunities for personal growth.
- Why this job: Join a meaningful role that supports your community and enhances your skills.
- Qualifications: Experience in telephone-based customer service and good IT skills.
The predicted salary is between 12224 - 12224 £ per year.
A community healthcare service provider is looking for a Customer Service Advisor to handle calls from service users and coordinate orders for community healthcare equipment. The role offers a part-time schedule at 20 hours per week, with a salary of £12,224.05 annually.
Responsibilities include:
- Managing incoming calls
- Performing invoicing
- General administration
The ideal candidate should have telephone-based customer service experience and good IT skills.
Benefits include a company pension scheme and employee perks.
Part-Time Healthcare Support & Order Coordinator employer: Millbrook Group Ltd
Contact Detail:
Millbrook Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Healthcare Support & Order Coordinator
✨Tip Number 1
Make sure you know the ins and outs of the role. Familiarise yourself with community healthcare services and the equipment involved. This will help you stand out during interviews and show that you're genuinely interested in the position.
✨Tip Number 2
Practice your phone skills! Since this role involves handling calls, try role-playing with a friend or family member. This will help you feel more confident and prepared to tackle those customer service scenarios.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to people in the healthcare sector or join relevant online groups. You never know who might have a lead on a job or can give you insider tips about the company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Part-Time Healthcare Support & Order Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your telephone-based customer service experience and IT skills. We want to see how your background fits the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about community healthcare and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: Since this role involves handling calls from service users, it’s crucial to demonstrate your communication skills in your application. Use clear and concise language, and make sure to proofread for any typos or errors.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do!
How to prepare for a job interview at Millbrook Group Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Advisor in a healthcare setting. Brush up on your knowledge about community healthcare equipment and the types of calls you might handle. This will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since telephone-based customer service experience is key for this role, think of specific examples from your past jobs where you excelled in handling customer queries or complaints. Be ready to discuss how you resolved issues and maintained a positive attitude.
✨Demonstrate IT Proficiency
Good IT skills are essential for this position. Familiarise yourself with common software used in customer service and order coordination. If you have experience with invoicing systems, be sure to mention it during the interview to highlight your relevant skills.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team you'll be working with, the training process, or how success is measured in the role. It shows that you're engaged and serious about the opportunity.