Quality Administrator in England

We are seeking a Quality Administrator to join our Ultimate Healthcare team. The role will support the SHEQ Department in administration relating to the Quality and Regulatory Compliance activities to ensure our operational integrity and market reputation. Assisting in compliance with all regulatory and ISO standards to mitigate risk and proactively identify and secure new accreditations that enhance our credibility and competitive position.

Main Duties and Responsibilities:

• Supporting internal audits (collating data, writing up findings, obtaining sign‑offs).
• Working closely with customer services to collate customer feedback and complaints data.
• Investigating product/process failures as required.
• Being a part of the supplier management team.
• Playing a key role in procedure development, writing and implementation.
• Co‑reviewing documentation and being pivotal in the document control and document change process.
• Assisting in the creation of required documentation where needed.
• Assisting in Health & Safety management on site.
• Assisting in implementation of systems/processes/procedures where required.

Key Competencies:

• Achieves business results and adds value to the company.
• Focuses on internal and external customers.
• Builds and maintains effective teamwork with colleagues.
• Embraces change and deals with ambiguity.
• Keeps accurate and timely records.

Required Skills and Experience:

• Excellent verbal and written communication skills.
• Proven team player with the ability to use own initiative.
• Adaptable to change and approachable with influencing and listening skills.
• Proficient and confident in the use of IT software including Microsoft Office, One Drive, SharePoint, Teams, PowerPoint, Word, Excel, Adobe.
• Excellent time management in regard to achieving deadlines, adhering to training schedules and travelling.
• Experience of document control.
• Fundamental comprehension of ISO compliance.
• Experience of working within systems in a highly regulated industry.
• Experience of ISO standards.

Desirable:

• Understanding of technical documentation.
• Ability to communicate to third parties.
• Some knowledge of regulatory compliance.
• Exposure to the Medical Device sector.
• ISO Internal Auditor.

Key Performance Indicators:

• Document control.
• Accuracy of documents produced.
• Being an active team member in supporting the wider activities.
• Escalation of any significant issues to Line Manager immediately.

What can we offer you?

• Competitive salary.
• Monday to Friday, 40 hours a week.
• Up to 25 days holiday plus bank holidays with the option to buy a further 5 days.
• Company Pension Scheme.
• Company Sick Pay.
• Life Assurance.
• A rewards scheme – over 200 exclusive perks and discounts from leading retailers and leisure outlets.

This role involves working in a regulated activity and may be subject to a DBS disclosure and social media screening. No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.