At a Glance
- Tasks: Build strong customer relationships and manage key accounts for a leading global manufacturer.
- Company: Join a top global manufacturer with a focus on customer satisfaction and growth.
- Benefits: Inclusive workplace, diverse team, and opportunities for personal and professional development.
- Other info: We value diversity and welcome applications from all backgrounds.
- Why this job: Make a real impact by enhancing customer experiences and driving business success.
- Qualifications: Experience in account management and strong communication skills are essential.
Are you passionate about building long-term customer relationships and delivering an outstanding customer experience?
Do you have proven experience managing key customer accounts within a manufacturing, chemical, industrial or supply chain environment?
Can you confidently work across sales, supply chain and commercial teams to resolve challenges and help drive customer satisfaction and business growth?
The Opportunity
An exciting opportunity has arisen for an experienced Focus Account Representative to join a leading global manufacturer. This role offers the chance to become a trusted partner to strategically important customers, ensuring exceptional service delivery while supporting business growth through strong account management and stakeholder collaboration.
Your duties and responsibilities will be
- Develop and maintain strong relationships with key customer accounts, acting as a trusted point of contact.
- Work closely with customer service, sales and supply chain teams to ensure orders, enquiries and service requirements are managed effectively.
- Support customer meetings and account reviews, contributing to strategic discussions and helping drive account performance.
- Manage customer concerns and complaints through to successful resolution, ensuring clear communication and a high level of customer satisfaction throughout the process.
- Identify opportunities to improve processes, enhance the customer journey and share valuable customer insights across the business.
You will have the following qualifications & experience:
- Demonstrable experience in a senior customer facing or account management position, ideally gained within manufacturing, chemicals or a similar industry.
- Strong communication and relationship building skills with the ability to influence and collaborate with both internal and external stakeholders.
- Experience handling exports and supporting customers across international markets.
- Good problem solving abilities with a proactive approach to resolving issues and delivering effective outcomes.
It’s great if you also have the following
- Familiarity with ERP systems such as SAP would be advantageous, and additional European language skills would be highly beneficial.
Experience working within the chemical manufacturing sector
Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply.
We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we’ll do our best to accommodate.
#J-18808-LjbffrAccount Representative in Warrington employer: Millbank
Millbank is an excellent employer, offering a supportive work environment in Wrexham that prioritises professional development and employee wellbeing. With a focus on comprehensive maintenance support for advanced machinery, employees benefit from ongoing training opportunities and a culture that values teamwork and innovation, making it a rewarding place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Account Representative in Warrington
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Representative at Millbank, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Millbank. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Representative. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Representative in Warrington
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Millbank:When writing your cover letter, make sure to tailor your message specifically for Millbank. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Millbank
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Millbank that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Millbank that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Millbank’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
