Patient Care Coordinator / Patient Services department
Patient Care Coordinator / Patient Services department

Patient Care Coordinator / Patient Services department

Runcorn Full-Time 36000 - 60000 £ / year (est.) No home office possible
M

At a Glance

  • Tasks: Coordinate patient care and ensure timely delivery of homecare services.
  • Company: Join a global leader in healthcare, dedicated to improving patient lives.
  • Benefits: Enjoy a supportive team environment and opportunities for professional growth.
  • Why this job: Make a real impact on patients' lives while working in a close-knit team.
  • Qualifications: No specific qualifications required; passion for patient care is key.
  • Other info: Flexible working hours may be available to fit your schedule.

The predicted salary is between 36000 - 60000 £ per year.

Key Questions

  • Are you passionate about making a real difference in patients’ lives through direct and meaningful care coordination?
  • Do you want to join a Global leader and be a part of a highly respected Healthcare company?
  • Would you like to join a close-knit team of healthcare professionals in a patient focused setting?

The Opportunity

Due to internal restructuring, we are looking for a Patient Care Coordinator. As Patient Care Coordinator you would be responsible for providing a Homecare delivery service to their Homecare group. Your main focus will be taking responsibility for ensuring a professional and courteous service is maintained at all times.

Your duties and responsibilities will be:

  • Ensuring patients are contacted on their planned call date and ensuring the accurate processing of their therapy requirements.
  • Liaising with the Trust whilst responsible for ensuring the care of the patient is maintained constantly.
  • Ensuring all planned calls and sales orders are processed in a timely manner on the correct day.
  • Monitoring patient’s ordering levels, ensuring the patient is not under stocked or overstocked whilst adhering to stock compliance.
  • Arranging out of schedule and same day deliveries for urgent stock.
  • Liaising with patients and hospitals to reschedule deliveries where required and providing the Distribution provider with updates when deliveries are to be returned back to site.

Patient Care Coordinator / Patient Services department employer: Millbank Holdings

As a Patient Care Coordinator at our globally respected healthcare company, you will be part of a dedicated team that prioritises patient-focused care in a supportive and collaborative environment. We offer competitive benefits, opportunities for professional growth, and a culture that values meaningful contributions to patient lives, all set in a location that fosters community and connection among healthcare professionals.
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Contact Detail:

Millbank Holdings Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Patient Care Coordinator / Patient Services department

✨Tip Number 1

Familiarise yourself with the healthcare industry, particularly homecare services. Understanding the specific needs and challenges faced by patients in this sector will help you demonstrate your passion for patient care during interviews.

✨Tip Number 2

Network with professionals already working in patient care coordination or related fields. Attend healthcare events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at StudySmarter.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've successfully coordinated care or managed patient needs. Having specific examples ready will showcase your problem-solving skills and ability to handle the responsibilities of the role.

✨Tip Number 4

Research StudySmarter's values and mission in patient care. Tailoring your conversation to align with our commitment to patient-focused service will demonstrate your enthusiasm for joining our team and making a difference.

We think you need these skills to ace Patient Care Coordinator / Patient Services department

Patient Care Coordination
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Customer Service Orientation
Organisational Skills
Ability to Work Under Pressure
Team Collaboration
Knowledge of Healthcare Regulations
Data Entry and Management
Adaptability
Empathy and Compassion
Inventory Management

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Patient Care Coordinator. Tailor your application to highlight how your skills and experiences align with these specific duties.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in patient care or coordination. Use bullet points to make it easy to read, and include specific examples of how you've made a difference in previous roles.

Write a Personalised Cover Letter: In your cover letter, express your passion for patient care and your desire to join a close-knit team. Mention specific aspects of the company that attract you and how you can contribute to their mission of providing excellent patient services.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a healthcare setting.

How to prepare for a job interview at Millbank Holdings

✨Show Your Passion for Patient Care

Make sure to express your genuine passion for making a difference in patients' lives. Share specific examples from your past experiences where you have positively impacted patient care, as this will resonate well with the interviewers.

✨Demonstrate Strong Communication Skills

As a Patient Care Coordinator, effective communication is key. Prepare to discuss how you have successfully liaised with various stakeholders, such as patients and healthcare professionals, to ensure smooth operations and patient satisfaction.

✨Highlight Your Organisational Abilities

This role requires excellent organisational skills. Be ready to talk about how you manage multiple tasks, prioritise responsibilities, and ensure timely delivery of services. Use examples that showcase your ability to handle pressure and maintain accuracy.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role, such as scheduling conflicts or urgent delivery needs, and prepare thoughtful responses on how you would handle them.

Patient Care Coordinator / Patient Services department
Millbank Holdings
M
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