Do you have proven experience working as a Quality Manager, QA Manager, QA/QC Manager or Quality Lead within construction, civil engineering, infrastructure, utilities, rail, nuclear or major projects environments? Are you experienced in implementing and maintaining ISO 9001 Quality Management Systems, conducting audits, managing non-conformances and driving continuous improvement across project delivery teams? Would you like to play a pivotal role in ensuring quality excellence on high-profile projects whilst influencing business-wide quality standards and best practice? The Opportunity An exciting opportunity has arisen for an experienced Quality Manager to join a leading contractor delivering major infrastructure and construction projects across the UK. Due to continued growth and an expanding project portfolio, the business is seeking a quality professional who can champion quality standards and drive continuous improvement across multiple projects. Your duties and responsibilities will be Lead the implementation, maintenance and continual improvement of Quality Management Systems. Promote a strong quality culture across project and business teams. Ensure compliance with ISO 9001 standards, client requirements and company procedures. Develop and maintain project quality plans, inspection test plans (ITPs) and associated documentation. Conduct internal audits, site inspections and assurance reviews. Manage non-conformances, corrective actions and lessons learned processes. Monitor project quality performance and report against key performance indicators. Support project teams with quality-related issues and best practice guidance. Coordinate external audits and client assurance activities. Review quality documentation and records to ensure compliance and traceability. Work collaboratively with engineering, construction and commercial teams to improve project outcomes. Investigate quality incidents and identify opportunities for improvement. Deliver training and awareness sessions to promote quality excellence throughout the organisation. You will have the following qualifications & experience: Proven experience as a Quality Manager, QA Manager, QA/QC Manager, Quality Lead or similar role. Experience within construction, civil engineering, infrastructure, utilities, rail, energy, nuclear or major projects sectors. Strong understanding of Quality Management Systems and ISO 9001 requirements. Experience undertaking audits, inspections and assurance activities. Experience managing non-conformances, root cause analysis and corrective action processes. Strong stakeholder management and communication skills. Experience developing project quality plans and quality documentation. Excellent analytical and problem-solving abilities. Ability to influence project teams and operational leadership. It’s great if you also have the following Lead Auditor qualification. Degree qualified in Engineering, Construction Management, Quality Management or a related discipline. Membership of CQI, IRCA or other relevant professional bodies. Experience working within highly regulated sectors such as Nuclear, Defence or Utilities. Knowledge of ISO 14001 and ISO 45001 management systems. Experience supporting large-scale infrastructure programmes. Understanding of quality requirements within NEC contracts. Chartered status or working towards professional accreditation The setting for the role This role will support the delivery of major infrastructure and construction projects within a dynamic project environment. You will work closely with project teams, clients, supply chain partners and senior leadership to ensure quality standards are consistently achieved and maintained. The role will involve a combination of site visits, audits, stakeholder engagement and office-based activities, providing excellent exposure to complex projects and offering a genuine opportunity to influence quality performance across a nationally significant portfolio of work. Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply. We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we’ll do our best to accommodate. Millbank operates as both an Employment Agency and an Employment Business
Quality Manager in Cockermouth employer: Millbank Holdings
Millbank Holdings Ltd is an exceptional employer, recognised as one of the UK's Best Big Companies to Work For, offering a dynamic work environment where no two days are the same. With a strong commitment to employee growth and a collaborative culture, you will have the opportunity to enhance your skills while working on diverse site services equipment in a supportive and inclusive atmosphere. The company prioritises safety and continuous improvement, ensuring that you can thrive in your role as a Site Services Engineer.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Manager in Cockermouth
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Millbank Holdings, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Quality Manager at Millbank Holdings.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Millbank Holdings
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!