At a Glance
- Tasks: Lead housekeeping teams and ensure exceptional standards in luxury hospitality.
- Company: Join the ambitious Tangerine Group, known for its luxury hospitality.
- Benefits: Competitive salary up to £35,000, with opportunities for growth.
- Other info: Be part of a forward-thinking team focused on quality and teamwork.
- Why this job: Make a real impact on guest experiences in stunning properties.
- Qualifications: Previous leadership experience in hospitality and a keen eye for detail.
Senior Housekeeper - Luxury Hospitality: Aynsome Manor & Cark Manor
Location: Aynsome Manor & Cark Manor, Cartmel, Cumbria
Hours: 45 hours per week over 5 days
Salary: Up to £35,000 per annum
Tangerine Leisure is part of the ambitious and fast-growing Tangerine Group. We are looking for an exceptional Senior Housekeeper to join our luxury hospitality team, supporting the stunning Aynsome Manor Hotel and Cark Manor Estate.
This is a hands-on leadership role responsible for ensuring all guest, public and staff areas are presented to the highest possible standards. You'll play a key role in creating outstanding guest experiences, leading by example, supervising housekeeping operations, and maintaining the impeccable presentation expected within a luxury hospitality environment.
The Role
As Senior Housekeeper, you will:
- Ensure all guest rooms, public areas and staff facilities are maintained to exceptional standards.
- Lead and support housekeeping teams across both Aynsome Manor and Cark Manor.
- Assist with the training and development of new team members.
- Manage housekeeping supplies, stock control and ordering requirements.
- Conduct regular inspections to ensure quality standards are consistently achieved.
- Act as the main point of contact for housekeeping-related queries.
- Work closely with management, suppliers and the local community.
- Support health, safety and compliance standards across both properties.
- Provide weekly operational updates regarding housekeeping requirements and property presentation.
About You
We're looking for someone who:
- Has previous housekeeping leadership or supervisory experience within hospitality.
- Possesses exceptional attention to detail and takes pride in delivering outstanding standards.
- Has a luxury service mindset and understands the importance of guest experience.
- Is highly organised with excellent time management skills.
- Can motivate, mentor and lead others effectively.
- Communicates confidently with colleagues, guests and management.
- Remains calm under pressure and adapts to changing operational demands.
- Demonstrates professionalism, discretion and integrity at all times.
- Has knowledge of health, safety and hygiene standards within hospitality environments.
Why Join Us?
This is an exciting opportunity to become part of a forward-thinking and growing business where quality, guest experience and teamwork are at the heart of everything we do. You'll work within two beautiful properties and play an important role in maintaining the exceptional standards our guests expect.
Senior Housekeeper employer: Mill Farm Sports Village
The Villa Wrea Green is an exceptional employer that fosters a collaborative and dynamic work environment, perfect for those looking to grow in the hospitality industry. With a strong emphasis on employee development, you will have the opportunity to learn directly from experienced professionals while enjoying a supportive culture that values teamwork and innovation. Located in a picturesque setting, our venue offers unique advantages such as a vibrant community and a commitment to excellence in service.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Housekeeper
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mill Farm Sports Village. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mill Farm Sports Village
Don't be shy about reaching out to Mill Farm Sports Village directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mill Farm Sports Village and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mill Farm Sports Village
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
