At a Glance
- Tasks: Ensure guest safety and comfort while handling check-ins and security checks.
- Company: Join The Villa, a stunning 19th-century hotel with a warm hospitality culture.
- Benefits: Competitive pay, benefits, and opportunities for personal development.
- Why this job: Be part of an exciting new chapter in a prestigious hospitality destination.
- Qualifications: Experience in reception duties and a friendly, professional attitude.
- Other info: Dynamic role with varied tasks and a supportive team environment.
The predicted salary is between 1200 - 1600 £ per month.
Join to apply for the Night Porter role at Mill Farm Sports Village.
About The Villa
Nestled in the picturesque village of Wrea Green, The Villa is a stunning 19th-century country house hotel that blends traditional charm with modern luxury. Renowned for its warm hospitality, fine dining, and exceptional service, The Villa is the perfect setting for weddings, events, and unforgettable stays. Following its recent acquisition by local entrepreneur David Haythornthwaite, The Villa is entering an exciting new chapter with ambitious plans for growth and investment. This is your chance to join a dynamic team and play a key role in shaping the future of one of Lancashire’s most prestigious hospitality destinations.
The Role
We’re looking for a Night Porter to ensure the safety, security, and comfort of our guests throughout the night. This is a varied and hands-on role where no two nights are the same. From welcoming late arrivals and assisting with check-ins to carrying out security checks and preparing for the next day’s events, you’ll be the reassuring presence that keeps everything running smoothly after dark.
What You’ll Be Doing
- Providing a warm and professional welcome to late-arriving guests.
- Handling check-in and check-out procedures during night hours.
- Monitoring the premises with regular patrols to ensure safety and security.
- Responding to guest enquiries and room service requests promptly.
- Assisting with early morning setups for breakfast or events.
- Carrying out light cleaning duties to maintain public areas.
- Completing night audit procedures and preparing handovers for the morning team.
- Responding to emergencies or alarms in line with hotel procedures.
- Ensuring all exits, doors, and windows are secure overnight.
About You
You’ll be reliable, proactive, and thrive in a role that requires independence and responsibility. You’ll have great attention to detail, a friendly manner, and the ability to stay calm under pressure. We’re looking for someone who is:
- Experienced in reception duties (PMS knowledge is a plus).
- Polite, approachable, and professional.
- Reliable with excellent timekeeping.
- Flexible and enthusiastic.
- A problem solver who can think on their feet.
Why Join Us?
- Be part of an exciting new era for The Villa with significant investment and growth plans.
- Work in a stunning setting with a passionate and supportive team.
- Enjoy competitive pay and benefits, plus opportunities for development.
Night Porter in Preston employer: Mill Farm Sports Village
Contact Detail:
Mill Farm Sports Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Preston
✨Tip Number 1
Make sure to research Mill Farm Sports Village and The Villa before your interview. Knowing about their history, values, and recent developments will show that you're genuinely interested in the role and the company.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to hospitality and customer service. Think of examples from your past experiences that highlight your reliability and problem-solving skills.
✨Tip Number 3
Dress smartly for your interview! First impressions matter, and looking professional will help you stand out as a reliable candidate who takes the role seriously.
✨Tip Number 4
After your interview, don’t forget to send a thank-you email. It’s a great way to express your appreciation for the opportunity and reiterate your enthusiasm for joining the team at The Villa.
We think you need these skills to ace Night Porter in Preston
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, we’re all about hospitality here at The Villa!
Tailor Your Application: Make sure to tailor your application specifically for the Night Porter role. Highlight any relevant experience you have in reception duties or customer service, and mention how your skills align with what we’re looking for. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your experience and skills, making it easier for us to see why you’d be a great fit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at The Villa. We can’t wait to hear from you!
How to prepare for a job interview at Mill Farm Sports Village
✨Know the Venue Inside Out
Before your interview, take some time to research The Villa and its unique offerings. Familiarise yourself with its history, services, and recent developments under David Haythornthwaite. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
As a Night Porter, you'll be the face of The Villa during late hours. Prepare examples from your past experiences where you've provided exceptional customer service or handled difficult situations. Highlighting your ability to stay calm under pressure will resonate well with the interviewers.
✨Demonstrate Reliability and Proactivity
The role requires someone who is dependable and can take initiative. Be ready to discuss times when you've gone above and beyond in your previous jobs. Emphasising your reliability and proactive nature will align perfectly with what they’re looking for.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, growth plans, or what a typical night looks like for a Night Porter at The Villa. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.