At a Glance
- Tasks: Support young people in a Pupil Referral Unit, helping them develop positive relationships and emotional regulation.
- Company: Join Milk Education, a community dedicated to making a difference in education.
- Benefits: Competitive pay, flexible working, ongoing training, and dedicated support throughout your career.
- Other info: Access to a supportive community and resources for personal and professional growth.
- Why this job: Make a real impact on vulnerable young people's lives while gaining valuable experience.
- Qualifications: Degree in related fields or experience in youth work, mentoring, or similar roles.
At Milk Education, we’re more than a supply partner – we’re a community that supports people who are passionate about making a difference. Join us and gain access to ongoing training, professional development opportunities, and dedicated support throughout your career.
We’re currently recruiting for a Mental Health & Behaviour Support Buddy to work within a supportive Pupil Referral Unit (PRU) in Newcastle on a long-term basis, starting in September. This role is available on a temporary, permanent or temp-to-perm basis.
This is a rewarding opportunity to support young people who have experienced barriers to mainstream education. You’ll play a key role in helping students develop positive relationships, regulate their emotions, improve behaviour, and re‑engage with learning in a safe, nurturing environment.
You’ll be joining a dedicated and experienced staff team that is committed to trauma‑informed practice, inclusion and ensuring every student has the opportunity to succeed both academically and personally.
This role is ideal for graduates or experienced support staff considering careers in education, educational psychology, youth work, social work, mental health services, counselling or criminal justice.
Your main responsibilities will include:
- Building positive, trusting relationships with students who may present with social, emotional and behavioural needs.
- Providing one‑to‑one and small group mentoring to promote emotional wellbeing, resilience and positive behaviour.
- Supporting students to regulate emotions using restorative and trauma‑informed approaches.
- Helping to de‑escalate challenging situations while maintaining a calm, consistent and supportive presence.
- Encouraging engagement in learning by supporting students both inside and outside the classroom.
- Working closely with teachers, pastoral teams and external professionals to implement individual behaviour and support plans.
- Promoting positive behaviour, emotional regulation and personal development through consistent encouragement and clear expectations.
- Acting as a positive role model, helping students develop confidence, self‑esteem and independence.
- Recording and reporting student progress, behaviour and wellbeing to support effective interventions.
Requirements or Skills:
- A degree in Psychology, Education, Childhood Studies, Sociology, Criminology, Sports Science, Social Work or another related subject is desirable.
- Previous experience supporting children or young people with SEMH (Social, Emotional and Mental Health needs), behavioural needs or additional learning needs is advantageous but not essential.
- Experience gained through youth work, mentoring, coaching, residential care, sports coaching, tutoring or similar transferable roles is welcomed.
- A calm, resilient and patient approach, with the ability to build positive relationships and manage challenging behaviour effectively.
- Excellent communication and interpersonal skills.
- A genuine passion for supporting vulnerable young people to achieve positive outcomes.
- Confidence working collaboratively within a multidisciplinary team.
Benefits:
- Competitive rates of pay with opportunities for permanent employment.
- Speedy registration process and fast‑track compliance – APSCo Compliance+ accredited, meeting the highest standards in safer recruitment.
- Flexible working opportunities to suit your availability.
- Culture‑matched placements – we take the time to understand you and place you in schools that align with your values and strengths.
- Access to our Priority Partnership school network, working with trusted schools across the region.
- Five or more CPD courses completed before placement, including Safeguarding, Behaviour Management, Trauma‑Informed Practice and SEND, with access to ongoing accredited training through Milk Academy.
- FREE wellbeing resources and access to our educator community hub.
- School preparation packs, handover notes and school guides to ensure you’re ready from day one.
- Dedicated support from your own personal consultant, available directly via work mobile throughout your placement.
This role is paid within the advertised pay scale. Your starting rate will be determined by your qualifications, relevant experience and the requirements of the assignment.
Milk Education is committed to safeguarding and promoting the welfare of children and young people. We are APSCo Compliance+ accredited, meeting the highest standards in safer recruitment. All applicants will be subject to compliance checks in line with DfE, Keeping Children Safe in Education and APSCo guidelines.
Milk Education is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of race, sex, disability, religion or belief, sexual orientation or age. By applying, you agree to our Privacy Policy, available on our website. Milk Education is acting as an employment agency in relation to this vacancy.
Mental Health and Behaviour Support Buddy in Newcastle upon Tyne employer: Milk Education
Milk Education is an exceptional employer that prioritises the growth and development of its employees, offering a vibrant work culture in the heart of Liverpool. With significant progression pathways, generous incentives, and a supportive environment, we empower our team to thrive in their careers while enjoying a healthy work-life balance with 23 days off annually plus bank holidays.
StudySmarter Expert Advice🤫
We think this is how you could land Mental Health and Behaviour Support Buddy in Newcastle upon Tyne
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Milk Education.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Milk Education!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Milk Education, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Milk Education or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Mental Health and Behaviour Support Buddy in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Milk Education:Before hitting send, make sure to tailor your application specifically to Milk Education! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Milk Education
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.