At a Glance
- Tasks: Lead a vibrant team to deliver exceptional guest experiences in a modern Australian restaurant.
- Company: Join Milk Beach, one of London's top premium casual dining spots in Soho.
- Benefits: Enjoy competitive pay, flexible hours, and perks like discounts at partner venues.
- Other info: Great mentorship opportunities and a supportive work environment await you.
- Why this job: Be part of a fun, inclusive team while shaping memorable dining experiences.
- Qualifications: Experience in restaurant management and a passion for hospitality.
The predicted salary is between 42000 - 45000 £ per year.
COMPENSATION: £42k - £45k per annum (DOE)
LOCATION: James Court, Soho, London
MILK BEACH: The leading modern Australian restaurant in London located in a spectacular venue in Soho. One of London’s favourite premium casual restaurant destinations with a 150-cover restaurant including 80 covers inside, 10 at the bar and 60 covers in the outdoor courtyard.
Seasonal a la carte lunch/dinner menu showcasing modern Australian cuisine - coastal, barbecue, with southeast Asian and Mediterranean influences. We also have a daily breakfast service.
Our hospitality style is professional, knowledgeable and passionate – but always engaging, friendly and fun. Our mantra: “To improve every guest’s day”.
ROLE SUMMARY: We’re looking for an experienced Restaurant Manager to join our Milk Beach Soho leadership team and help deliver an exceptional experience for every guest. You’ll be a visible presence on the floor – leading the team, maintaining standards, anticipating guests’ needs and solving problems before they impact service. As an integral part of the leadership team, you’ll be the eyes and ears of the restaurant, ensuring every service runs smoothly and our guests and team are well looked after.
KEY RESPONSIBILITIES:
- Guest Experience & Service: Champion the Milk Beach guest experience and our relaxed Australian service style. Lead by example as a visible, hands-on presence throughout service. Anticipate guest needs, resolve issues confidently and maintain high service standards.
- Service Organisation: Create a clear plan and briefing for every service. Ensure effective staffing, section allocation and clear team responsibilities. Ensure the team has the tools, stock and information needed for smooth service. Work closely with kitchen and bar teams to deliver seamless service.
- Team Leadership & Training: Lead, motivate and develop the Front of House team. Coach the team through regular feedback, training and development. Build strong service and product knowledge across the team. Maintain a positive, inclusive and high-performing culture.
- Operations: Support the GM/AGM with the day-to-day running of the restaurant. Assist with staffing, ordering and stock management. Identify operational issues and take ownership of solutions.
WHAT WE OFFER:
- Great chances to learn from a highly experienced management team.
- Great mentorship and career coaching.
- Career development and educational support.
- Friendly and motivating work environment.
- Personalised recognition schemes.
- Flexibility and work/life balance.
- Meals, softs, coffees, and teas while on shift.
- Perks including up to 50% off bills at all partner venues (Bar Blondie and Saltwater).
- Cycle to work scheme.
- Team social events.
Please note that references will be requested, so kindly have two available upon request.
Restaurant Manager employer: Milk Beach, Soho
At Milk Beach in Soho, we pride ourselves on fostering a vibrant and inclusive work culture that values exceptional service and teamwork. As a Senior Waiter, you'll not only enjoy competitive benefits and opportunities for professional growth but also be part of a dynamic environment where your expertise in wine and guest experience will shine. Join us to craft unforgettable moments for our guests while advancing your career in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Milk Beach, Soho. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Milk Beach, Soho
Don't be shy about reaching out to Milk Beach, Soho directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Milk Beach, Soho and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Milk Beach, Soho
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
