At a Glance
- Tasks: Deliver exceptional service and manage the floor in a vibrant restaurant environment.
- Company: Milk Beach, a leading modern Australian restaurant in Soho, London.
- Benefits: Competitive pay, flexible hours, meals on shift, and discounts at partner venues.
- Other info: Great mentorship, career development opportunities, and a friendly, inclusive work culture.
- Why this job: Join a fun team and enhance your hospitality skills while engaging with guests.
- Qualifications: Energetic personality, service-oriented mindset, and knowledge of Australian cuisine.
The predicted salary is between 15 - 17 £ per hour.
COMPENSATION: £15.00 - £17.00 per hour (DOE)
LOCATION: James Court, Soho, London
MILK BEACH is the leading modern Australian restaurant in London located in a spectacular venue in Soho. It is one of London’s favourite premium casual restaurant destinations with a 150-cover capacity, including 80 covers inside, 10 at the bar, and 60 covers in the outdoor courtyard. Our seasonal a-la carte lunch/dinner menu showcases modern Australian cuisine with coastal, barbecue, southeast Asian, and Mediterranean influences. We also have a daily breakfast service.
ROLE SUMMARY
We are seeking an enthusiastic Floor Supervisor who can confidently deliver extraordinary, friendly, and prompt service to our guests. You are the bridge between frontline floor staff and the management team. You should have outstanding service and presentation skills to represent the restaurant as a pivotal point of contact and deliver an unforgettable guest experience. You understand the importance of a cool head, warm heart, and bright smile. This position requires sharp attention to detail, adaptability, and a smile on your face even while under pressure. You will have a genuine passion for what you do and plenty of personality to engage with everyone around you to build long-term rapport with both the guests and your colleagues.
WHO WE ARE LOOKING FOR
- Service oriented with a high energy, social, and engaging personality to bring fun to the dining experience.
- A natural ability to build rapport with both guests and staff, providing exceptional guest experience and engaging training.
- Someone with a good understanding of Australian culture and hospitality and a genuine interest in and knowledge of Australian cuisine, wine, and culture.
- Passionate about nurturing curiosity and pushing team members to learn and develop in their own hospitality journeys.
- Someone who loves dining out and is plugged into the London restaurant scene and trends.
WHAT WE OFFER
- Great chances to learn from a highly experienced front of house team.
- Great mentorship and career coaching.
- Career development and educational support.
- Friendly and motivating work environment.
- Personalised recognition schemes.
- Flexibility and work/life balance.
- Meals, soft drinks, coffees, and teas while on shift.
- Perks include up to 50% off bills at all partner venues, cycle to work scheme, and team social events.
Floor Supervisor in London employer: Milk Beach, Soho
At Milk Beach, we pride ourselves on being a leading modern Australian restaurant in the heart of Soho, London, where our vibrant work culture fosters a friendly and engaging atmosphere. As a Floor Supervisor, you'll benefit from exceptional mentorship, career development opportunities, and a supportive team environment that values your passion for hospitality. Enjoy perks like discounted meals at partner venues and a flexible work-life balance, all while delivering unforgettable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Supervisor in London
✨Tip Number 1
Get to know the restaurant scene in London! Familiarise yourself with popular spots and trends, especially those that align with Australian cuisine. This knowledge will not only impress during interviews but also help you connect with the team and guests.
✨Tip Number 2
Practice your service skills! Whether it’s managing the floor or engaging with guests, role-play scenarios with friends or family. The more comfortable you are, the better you'll shine when it comes to delivering that extraordinary guest experience.
✨Tip Number 3
Show off your personality! When you’re networking or interviewing, let your enthusiasm for hospitality and fun-loving nature come through. Remember, they’re looking for someone who can bring energy and warmth to the dining experience.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Milk Beach, where we value passion and a great attitude.
We think you need these skills to ace Floor Supervisor in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and warmth into your words. Remember, we’re all about engaging with our guests, so show us how you’d do that in your application.
Tailor Your Application:Make sure to tailor your application specifically for the Floor Supervisor role at Milk Beach. Highlight your experience in hospitality and any connections you have to Australian culture and cuisine. This will show us that you understand what we’re all about and that you’re genuinely interested in joining our team.
Be Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points or short paragraphs to make it easy for us to read. We’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to see more about what we do and what we value as a team!
How to prepare for a job interview at Milk Beach, Soho
✨Know Your Australian Hospitality
Brush up on your knowledge of Australian culture and cuisine. Be ready to discuss your favourite Aussie dishes or drinks, and how they relate to the restaurant's menu. This shows genuine interest and helps you connect with the interviewers.
✨Show Off Your Service Skills
Prepare to demonstrate your service skills during the interview. Think of examples where you've gone above and beyond for guests. Highlight your ability to stay calm under pressure and how you manage busy shifts while keeping a smile on your face.
✨Engage with Enthusiasm
Bring your high energy and engaging personality to the interview. Practice how you can convey warmth and friendliness, as these traits are crucial for the Floor Supervisor role. Remember, you're not just selling food; you're selling an unforgettable guest experience.
✨Be Ready to Discuss Team Development
Since the role involves nurturing team members, think about your approach to training and development. Prepare examples of how you've helped colleagues grow in their roles, and express your passion for fostering a positive learning environment.
