At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for guests.
- Company: MILK BEACH is a vibrant Australian restaurant and bar in Soho, London, focused on quality and sustainability.
- Benefits: Enjoy competitive pay, closed major holidays, flexible hours, and free meals during shifts.
- Other info: Be part of a diverse team that values mentorship and career growth.
- Why this job: Join a passionate team in a dynamic environment where your personality shines and every day is different.
- Qualifications: Experience in hospitality, outstanding service skills, and a positive attitude are essential.
The predicted salary is between 24000 - 36000 £ per year.
Are you a seasoned hospitality professional? Do you think that making someone smile is the best feeling? Do thrive in a fast-paced, quality driven environment? You do? Oh! We need to meet cause - us too!
MILK BEACH is an Australian restaurant and bar located in the heart of Soho, London. We serve an all-day seasonal brunch and an enticing evening menu inspired by the diverse cultures that make up modern Australian cuisine. We are quality-driven, sustainably focused, and conscious of our environmental impact. We source and painstakingly roast our own specialty coffee that we personally source from around the world. All our beans can be traced back to the farmer, not a faceless supplier. We are focused on organic and natural wines from independent winemakers whose stories we love, and creatively delicious cocktails to tell your friends about.
A bit about what you will be doing:
We are seeking an enthusiastic and experienced Head Waiter/ess who can confidently deliver extraordinary, friendly, and prompt service to our guests. You are the bridge between frontline floor staff and the management team. You should have outstanding service and presentation skills in order to represent the restaurant as a pivotal point of contact and deliver an unforgettable guest experience. You don’t sell food and drinks – you sell Guest Response. You understand the importance of a cool head, warm heart, and bright smile. You’re not afraid to jump in and do what needs to be done in a busy shift. Manage the floor pacing? You’re on it. Help run food? You’re on it. Refill water glasses? You’re on it.
This position requires a sharp attention to the detail, adaptability, and a smile on your face even while under pressure. You will have a genuine passion for what you do, and boat loads of personality to engage with everyone around you to build long-term rapport with both the guests and your colleagues.
What we offer:
- Competitive salary & benefits
- Closed major Holidays (Christmas, Boxing Day, New Year’s Day)
- Great chances to learn from a highly experienced leadership team
- Great mentorship and career coaching
- Career development and educational support
- Personalised recognition schemes
- Friendly and motivating team environment
- Flexibility and work/life balance
- An inclusive and diverse workforce
- Meals, softs, coffees, and teas while on shift
Sound like a fit? Don't wait, reach out today!
Head Waiter/ess in London employer: Milk Beach, Soho
Milk Beach is an excellent employer that values its team members by fostering a friendly and inclusive work culture in the heart of Soho, London. With opportunities for growth into leadership roles and a focus on delivering exceptional service, employees can thrive in a supportive environment while enjoying the vibrant atmosphere of one of London's most dynamic dining scenes.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter/ess in London
✨Tip Number 1
Familiarise yourself with the unique aspects of MILK BEACH, such as their focus on sustainable practices and seasonal menus. This knowledge will help you connect with the restaurant's ethos during your interactions.
✨Tip Number 2
Showcase your personality during any informal conversations or networking opportunities. Being personable and engaging can set you apart from other candidates, especially in a hospitality role.
✨Tip Number 3
Demonstrate your ability to handle pressure by sharing specific examples from your past experiences. Highlighting how you've successfully managed busy shifts will resonate well with the hiring team.
✨Tip Number 4
Connect with current or former employees of MILK BEACH through social media platforms. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
We think you need these skills to ace Head Waiter/ess in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in hospitality, particularly any roles where you’ve provided exceptional service. Emphasise your ability to work under pressure and your skills in managing a team.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for the hospitality industry and your understanding of what makes a great guest experience. Mention specific examples from your past roles that demonstrate your skills and personality.
Showcase Your Personality:In your application, let your personality shine through. Use a friendly tone and express your enthusiasm for the role and the restaurant's values, such as sustainability and quality service.
Highlight Relevant Skills:Be sure to mention any specific skills that align with the job description, such as floor management, attention to detail, and the ability to maintain a positive attitude in a fast-paced environment.
How to prepare for a job interview at Milk Beach, Soho
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences where you made a guest's day or went above and beyond to provide excellent service.
✨Demonstrate Your Adaptability
Prepare examples of how you've successfully handled high-pressure situations in the past. This role requires a cool head and quick thinking, so showcasing your ability to adapt will impress the interviewers.
✨Highlight Your Teamwork Skills
As a Head Waiter/ess, you'll be the bridge between staff and management. Discuss times when you've effectively collaborated with colleagues to enhance the guest experience, showing that you're a team player.
✨Emphasise Attention to Detail
Since this position requires sharp attention to detail, be ready to talk about how you ensure every aspect of service is perfect. Mention any systems or methods you use to keep track of orders and guest preferences.
