At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join the vibrant team at Milk Beach, a top Australian restaurant in Soho.
- Benefits: Competitive salary, flexible hours, meals on shift, and team social events.
- Other info: Great mentorship and career development opportunities await you!
- Why this job: Be part of a fun, engaging environment while learning about Australian cuisine.
- Qualifications: Passion for hospitality and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you a people person? Do you think that making someone smile is the best feeling? Do you thrive in a fast-paced, quality driven environment? You do? Oh! We need to meet because - us too!
MILK BEACH: The leading modern Australian restaurant in London located in a spectacular venue in Soho. One of London’s favourite premium casual restaurant destinations with a 150-cover restaurant including 80 covers inside, 10 at the bar, and 60 covers in the outdoor courtyard.
Australian hospitality is professional, knowledgeable and passionate, but also engaging, friendly and fun. Our seasonal a la carte lunch/dinner menu showcases modern Australian cuisine - coastal, barbecue, with southeast Asian and Mediterranean influences. We also have a daily breakfast service.
A bit about what you will be doing: We are seeking an enthusiastic Floor Supervisor who can confidently deliver extraordinary, friendly, and prompt service to our guests. You are the bridge between frontline floor staff and the management team. You should have outstanding service and presentation skills in order to represent the restaurant as a pivotal point of contact and deliver an unforgettable guest experience. You don’t sell food and drinks – you sell Guest Response. You understand the importance of a cool head, warm heart, and bright smile. You’re not afraid to jump in and do what needs to be done in a busy shift. Manage the floor pacing? You’re on it. Help run food? You’re on it. Refill water glasses? You’re on it. This position requires sharp attention to detail, adaptability, and a smile on your face even while under pressure. You will have a genuine passion for what you do, and boat loads of personality to engage with everyone around you to build long-term rapport with both the guests and your colleagues.
What we Offer:
- Great chances to learn from a highly experienced front of house team
- Great mentorship and career coaching
- Career development and educational support
- Friendly and motivating work environment
- Flexibility and work/life balance
Benefits:
- Competitive salary that will increase in line with the growth of the restaurant
- Great chances to learn from a highly experienced leadership team
- Career development and educational support
- Personalised recognition schemes
- Friendly and motivating team environment with an inclusive and diverse workforce
- Flexibility and work/life balance
- Meals, softs, coffees, and teas while on shift
- Perks including up to 50% off bills at all partner venues
- Cycle to work scheme
- Team social events
Are you ready to immerse yourself in the fascinating world of Australian cuisine and culture? If so, we look forward to hearing from you. To apply, please send your CV, along with a brief introduction explaining why you are a great fit for this exciting role to nadia@milkbeach.com (Head of People).
Floor Manager employer: Milk Beach, Soho
At MILK BEACH, we pride ourselves on being more than just a restaurant; we are a vibrant community where every team member is valued and encouraged to grow. Located in the heart of Soho, our friendly and motivating work environment offers exceptional mentorship and career development opportunities, ensuring that you thrive both personally and professionally. With competitive salaries, flexible work-life balance, and unique perks like discounted meals and team social events, joining us means becoming part of a passionate team dedicated to delivering unforgettable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by Milk Beach and soak in the atmosphere. Chat with staff if you can; it’ll give you a feel for the team dynamic and help you connect during your interview.
✨Tip Number 2
Show off your personality! When you meet the team, let your genuine passion for hospitality shine through. Remember, they’re looking for someone who can engage with guests and create memorable experiences, so be yourself!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle busy shifts or tricky guest interactions. They want to see your cool head and warm heart in action, so have some examples ready to share.
✨Tip Number 4
Don’t forget to follow up! After your chat, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and professional, which is always a plus in the hospitality world!
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and warmth into your CV and introduction. Remember, we’re all about engaging with people!
Tailor Your CV:Make sure your CV is tailored to the Floor Manager role. Highlight any relevant experience in hospitality and customer service, and don’t forget to mention those moments where you’ve made someone smile or turned a tough situation around. We love a good story!
Keep It Concise:While we want to know all about you, keep your application concise and to the point. A brief introduction that clearly explains why you’re a great fit for the role will go a long way. We appreciate clarity and focus!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application lands directly in our hands. Plus, it shows you’re keen on joining our team at Milk Beach!
How to prepare for a job interview at Milk Beach, Soho
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the restaurant's menu and its unique offerings. Understanding the modern Australian cuisine and being able to discuss the dishes will show your genuine interest and passion for the role.
✨Showcase Your People Skills
As a Floor Manager, your ability to connect with guests is crucial. Prepare examples of how you've created memorable experiences for customers in the past. This will demonstrate your people skills and your understanding of the importance of guest response.
✨Demonstrate Adaptability
In a fast-paced environment, adaptability is key. Think of situations where you had to think on your feet or manage multiple tasks at once. Sharing these experiences will highlight your ability to stay cool under pressure while maintaining a warm smile.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they celebrate successes. This shows your enthusiasm for the role and helps you gauge if the restaurant is the right fit for you.
