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- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join the vibrant team at MILK BEACH, a top Australian restaurant in Soho.
- Benefits: Enjoy competitive pay, flexible hours, and delicious meals on shift.
- Other info: Great mentorship and career growth opportunities await you!
- Why this job: Be part of a fun, fast-paced environment where your personality shines.
- Qualifications: Passion for hospitality and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you a people person? Do you think that making someone smile is the best feeling? Do you thrive in a fast-paced, quality driven environment? You do? Oh! We need to meet because - us too!
MILK BEACH: The leading modern Australian restaurant in London located in a spectacular venue in Soho. One of London’s favourite premium casual restaurant destinations with a 150-cover restaurant including 80 covers inside, 10 at the bar, and 60 covers in the outdoor courtyard. Australian hospitality is professional, knowledgeable and passionate, but also engaging, friendly and fun. Seasonal a la carte lunch/dinner menu showcasing modern Australian cuisine - coastal, barbecue, with southeast Asian and Mediterranean influences. We also have a daily breakfast service.
A bit about what you will be doing:
- We are seeking an enthusiastic Floor Supervisor who can confidently deliver extraordinary, friendly, and prompt service to our guests.
- You are the bridge between frontline floor staff and the management team.
- You should have outstanding service and presentation skills in order to represent the restaurant as a pivotal point of contact and deliver an unforgettable guest experience.
- You don’t sell food and drinks - you sell Guest Response.
- You understand the importance of a cool head, warm heart, and bright smile.
- You’re not afraid to jump in and do what needs to be done in a busy shift.
- This position requires sharp attention to detail, adaptability, and a smile on your face even while under pressure.
- You will have a genuine passion for what you do, and boat loads of personality to engage with everyone around you to build long-term rapport with both the guests and your colleagues.
What we Offer:
- Great chances to learn from a highly experienced front of house team.
- Great mentorship and career coaching.
- Career development and educational support.
- Friendly and motivating work environment.
- Flexibility and work/life balance.
Benefits:
- Competitive salary that will increase in line with the growth of the restaurant.
- Great chances to learn from a highly experienced leadership team.
- Career development and educational support.
- Personalised recognition schemes.
- Friendly and motivating team environment with an inclusive and diverse workforce.
- Flexibility and work/life balance.
- Meals, softs, coffees, and teas while on shift.
- Perks including up to 50% off bills at all partner venues.
- Cycle to work scheme.
- Team social events.
Are you ready to immerse yourself in the fascinating world of Australian cuisine and culture? If so, we look forward to hearing from you. To apply, please send your CV, along with a brief introduction explaining why you are a great fit for this exciting role to nadia@milkbeach.com (Head of People).
Floor Manager employer: Milk Beach, Soho
Contact Detail:
Milk Beach, Soho Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by Milk Beach and soak in the atmosphere. Chat with staff if you can; it’ll give you a feel for the team dynamic and help you connect during your interview.
✨Tip Number 2
Show off your personality! When you meet the team, let your enthusiasm shine through. Remember, they’re looking for someone who can engage with guests and create a warm environment, so don’t hold back on those smiles!
✨Tip Number 3
Be ready to demonstrate your skills! During the interview, be prepared to discuss how you handle busy shifts and keep a cool head. Share specific examples of how you’ve managed pressure in the past – they’ll love hearing about your experience!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Milk Beach family. Don’t forget to highlight your passion for Australian cuisine in your introduction!
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Show Your Personality: When you're writing your CV and introduction, let your personality shine through! We want to see the real you, so don’t be afraid to show us how you can bring a smile to our guests' faces.
Tailor Your Application: Make sure to customise your CV and introduction for this role. Highlight your experience in fast-paced environments and any previous roles where you’ve delivered exceptional service. We love seeing how you fit into our vibe!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and relevant to the Floor Manager position.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures it gets to the right people quickly. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Milk Beach, Soho
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the seasonal a la carte menu and the influences behind it. Being able to discuss specific dishes and their ingredients will show your genuine interest in the restaurant and its offerings.
✨Showcase Your People Skills
As a Floor Manager, your ability to connect with guests is crucial. Prepare examples of how you've created memorable experiences for customers in the past. Highlight your warm personality and how you handle difficult situations with a cool head and a bright smile.
✨Demonstrate Adaptability
In a fast-paced environment like MILK BEACH, adaptability is key. Think of times when you’ve had to think on your feet or manage multiple tasks at once. Be ready to share these experiences to illustrate your ability to thrive under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role and the restaurant. Inquire about the team dynamics, training opportunities, or how they maintain their high standards of service. This shows you’re not just interested in the job, but also in being part of their culture.