Medical Records Technician (Office Automation)

Summary About the Position: This position falls under Defense Health Agency, Naval Health Branch Clinic Norfolk, functioning as a Medical Record Retirement Technician, maintaining and researching medical records and medical record archive system ensuring records are archived and retired, answering patient inquiries, and utilizing electronic health record systems from 7:00 A.M. to 3:30 P.M. Monday-Friday.

This is a Direct Hire Solicitation.

Duties:

• Review and screen incoming inpatient, outpatient and ambulatory procedure visit records for compliance with established criteria.
• Review records and files, assembling loose reports, and properly verify each jacket for patient identification making additions/corrections as necessary.
• Verify selected inpatient and ambulatory procedure visit records with computer generated patient indexes to ensure a record is present.
• Research and retrieve inpatient and ambulatory procedure records from the archive system.
• Separate records into distinct shipments by patient category depending upon designated retention periods in accordance with guidelines, ensuring proper sequencing in terminal digit order.
• Prepare and label boxes and packs records accordingly.
• Utilize Patient Record Tracking (PRT) system to generate record retirement index.
• Check out records in the Medical Tracking Module and track the location of the record.
• Subject Matter Expert (SME) on proper retirement and retrieval of records at a medical treatment facility.
• Training personnel at other clinics, coordinating shipments, and managing communication between multiple departments and agencies.
• Assist members checking in and out of the command daily.

Requirements:

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
• A background investigation and credit check are required.
• Immunization screening is required.
• Hepatitis B immunization is required for all positions with direct patient contact.
• Applicants may be required to show proof of other immunizations depending on the type of position.
• This position has mandatory seasonal Influenza vaccination requirements and is subject to annual seasonal Influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
• This position requires the incumbent to have Tuberculosis testing.
• Candidate will be required to rotate sitting at the front desk and will need excellent customer service and problem-solving skills.
• This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Qualifications:

• Who May Apply: US Citizens.
• In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
• Specialized Experience: One year of specialized experience which includes at least three (3) of the following: 1) Reviewing and screening medical records to ensure compliance with prescribed standards, such as from The Joint Commission (TJC); 2) Using electronic healthcare systems, such as the Patient Record Tracking System (PRT), MHS Genesis, and the Medical Tracking Module, to generate indexes, research missing files, track records, run reports, etc.; 3) Using Automated systems, such as Microsoft Office, to create reports and type a variety of correspondence and email responses to inquiries; 4) Using problem-solving skills to provide customer service to assist with medical records, issues, and requests.
• OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.
• OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.
• Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Education:

• FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional information:

• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest.
• In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service.
• Continued employment requires written certification that it advances the public interest.
• Direct Deposit of Pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• Recruitment incentives MAY be authorized for highly qualified candidates.
• Advanced In-hire MAY be authorized for highly qualified candidates.
• Student loan repayment MAY be authorized for highly qualified candidates.
• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay or Local Market Supplement.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.