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- Tasks: Lead HV service teams to deliver safe and efficient high voltage network services.
- Company: Join a leading organisation in the High Voltage private power networks sector.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Why this job: Make a real impact in a critical industry while developing your leadership skills.
- Qualifications: HNC/HND in Electrical Engineering and experience with High Voltage networks required.
- Other info: Dynamic work environment with a focus on safety, compliance, and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Milford RES is recruiting on behalf of a leading organisation within the High Voltage (HV) private power networks sector. We are seeking an experienced HV Infrastructure Operations Manager to lead the safe, compliant and efficient delivery of high-quality HV network services.
The Operations Manager will oversee field service teams and ensure reliable, technically excellent service delivery across a portfolio of High Voltage private power networks. This role is responsible for operational performance, safety compliance, customer satisfaction, and continuous improvement across HV maintenance and response activities. The position plays a key role in maintaining operational resilience while supporting the continued growth and reputation of the organisation within the HV network services market.
Key Responsibilities
- Operational Leadership
- Lead and coordinate the daily activities of HV service teams including SAPs, engineers, and field technicians.
- Ensure compliance with HV safety rules, switching protocols, and relevant statutory and industry standards.
- Plan and allocate resources effectively to support planned maintenance, fault response, service delivery, and project activities.
- Oversee incident response and network restoration activities, ensuring safe and efficient outcomes.
- Service Delivery & Performance
- Drive high standards across HV maintenance, inspection, testing, and emergency response services.
- Monitor key performance indicators including SLA compliance, response times, system availability, customer satisfaction, and first-time fix rates.
- Ensure accurate job planning, scheduling, and reporting through operational systems.
- Conduct service performance reviews and identify opportunities to improve network reliability and reduce unplanned outages.
- Safety, Compliance & Quality
- Promote a strong safety culture across all operations.
- Ensure full compliance with health & safety legislation and internal safety management systems.
- Maintain HV authorisations, competency frameworks, and training requirements across the team.
- Support incident and near-miss investigations, ensuring root causes are identified and corrective actions implemented.
- Ensure all work meets required quality standards including relevant BS standards and customer requirements.
- Customer & Stakeholder Management
- Act as the operational point of contact for key customers.
- Provide performance updates, technical insights, and operational reporting to customers and internal stakeholders.
- Manage service escalations proactively and ensure timely resolution of operational issues.
- People Leadership & Development
- Lead, mentor, and support HV operational teams to drive engagement and performance.
- Manage training programmes, authorisations, and succession planning for critical HV roles.
- Conduct performance reviews, coaching sessions, and competency assessments.
- Foster a culture of collaboration, accountability, and continuous improvement.
- Commercial & Financial Management
- Provide operational input to support bids, proposals, and contract renewals.
- Manage operational budgets and support cost control initiatives.
- Ensure accurate recording of labour, materials, and operational costs.
- Identify opportunities for service improvements, operational efficiencies, and additional service offerings.
About You
- Qualifications: HNC/HND (or higher) in Electrical Engineering or equivalent industry experience.
- Senior Authorised Person (SAP) status or previous HV authorisation desirable.
- IOSH or NEBOSH qualification preferred.
- Full UK driving licence.
- Technical Experience
- Extensive experience working with High Voltage networks (11kV-66kV).
- Strong knowledge of HV switching procedures, network operations, and safety rules.
- Experience managing field service teams within a safety-critical environment.
- Understanding of DNO/IDNO standards, maintenance regimes, and compliance requirements for private networks.
- Leadership Skills
- Proven experience leading and motivating technical teams.
- Strong organisational, resource planning, and decision-making skills.
- Experience working in customer-facing service or contractual environments.
If you’re interested in learning more about this opportunity, please contact Milford RES for a confidential discussion or submit your CV by clicking below.
HV Infrastructure Operations Manager in Leeds employer: Milford Rail And Engineering Services Limited
Contact Detail:
Milford Rail And Engineering Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HV Infrastructure Operations Manager in Leeds
✨Tip Number 1
Network, network, network! Get out there and connect with people in the HV sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews like a pro! Research the company and its HV services thoroughly. Be ready to discuss your experience with high voltage networks and how you can lead teams effectively. Practise common interview questions and think of examples that showcase your leadership skills.
✨Tip Number 3
Showcase your passion for safety and compliance! In this role, it’s crucial to demonstrate your commitment to health and safety standards. Be prepared to talk about how you've promoted a safety culture in previous roles and how you plan to do the same here.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your CV polished and hit that apply button!
We think you need these skills to ace HV Infrastructure Operations Manager in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HV Infrastructure Operations Manager role. Highlight your relevant experience in high voltage networks and any leadership roles you've held. We want to see how your skills match what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples that demonstrate your operational performance, safety compliance, and customer satisfaction. This helps us see the impact you've made in previous roles.
Keep It Professional Yet Personal: While we love a professional tone, don’t be afraid to let your personality shine through! A bit of warmth and authenticity can make your application stand out. Remember, we’re looking for someone who fits well with our team culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Milford Rail And Engineering Services Limited
✨Know Your HV Stuff
Make sure you brush up on your knowledge of High Voltage networks and safety protocols. Be ready to discuss specific experiences where you've successfully managed HV operations or led a team in a safety-critical environment.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities, especially in managing field service teams. Think about times when you’ve motivated your team or improved performance through effective resource planning and decision-making.
✨Understand the Company’s Values
Research the organisation's reputation and values within the HV network services market. Be prepared to discuss how your personal values align with theirs and how you can contribute to their mission of delivering high-quality services.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in operational situations. Practice articulating your thought process for incident response and network restoration, ensuring you demonstrate a strong focus on safety and compliance.