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For Companies At a Glance
- Tasks: Lead HV service teams to deliver safe and efficient network services.
- Company: Join a leading organisation in the High Voltage private power networks sector.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Why this job: Make a real impact in a critical industry while developing your leadership skills.
- Qualifications: HNC/HND in Electrical Engineering and experience with High Voltage networks required.
- Other info: Dynamic role with opportunities for growth and continuous improvement.
The predicted salary is between 60000 - 75000 £ per year.
Wakefield Full Time 40 hours per week (Monday to Friday). Milford RES is recruiting on behalf of a leading organisation within the High Voltage (HV) private power networks sector. We are seeking an experienced HV Infrastructure Operations Manager to lead the safe, compliant and efficient delivery of high-quality HV network services.
The Role
The Operations Manager will oversee field service teams and ensure reliable, technically excellent service delivery across a portfolio of High Voltage private power networks. This role is responsible for operational performance, safety compliance, customer satisfaction, and continuous improvement across HV maintenance and response activities. The position plays a key role in maintaining operational resilience while supporting the continued growth and reputation of the organisation within the HV network services market.
Key Responsibilities
- Operational Leadership
- Lead and coordinate the daily activities of HV service teams including SAPs, engineers, and field technicians.
- Ensure compliance with HV safety rules, switching protocols, and relevant statutory and industry standards.
- Plan and allocate resources effectively to support planned maintenance, fault response, service delivery, and project activities.
- Oversee incident response and network restoration activities, ensuring safe and efficient outcomes.
- Service Delivery & Performance
- Drive high standards across HV maintenance, inspection, testing, and emergency response services.
- Monitor key performance indicators including SLA compliance, response times, system availability, customer satisfaction, and first-time fix rates.
- Ensure accurate job planning, scheduling, and reporting through operational systems.
- Conduct service performance reviews and identify opportunities to improve network reliability and reduce unplanned outages.
- Safety, Compliance & Quality
- Promote a strong safety culture across all operations.
- Ensure full compliance with health & safety legislation and internal safety management systems.
- Maintain HV authorisations, competency frameworks, and training requirements across the team.
- Support incident and near-miss investigations, ensuring root causes are identified and corrective actions implemented.
- Ensure all work meets required quality standards including relevant BS standards and customer requirements.
- Customer & Stakeholder Management
- Act as the operational point of contact for key customers.
- Provide performance updates, technical insights, and operational reporting to customers and internal stakeholders.
- Manage service escalations proactively and ensure timely resolution of operational issues.
- People Leadership & Development
- Lead, mentor, and support HV operational teams to drive engagement and performance.
- Manage training programmes, authorisations, and succession planning for critical HV roles.
- Conduct performance reviews, coaching sessions, and competency assessments.
- Foster a culture of collaboration, accountability, and continuous improvement.
- Commercial & Financial Management
- Provide operational input to support bids, proposals, and contract renewals.
- Manage operational budgets and support cost control initiatives.
- Ensure accurate recording of labour, materials, and operational costs.
- Identify opportunities for service improvements, operational efficiencies, and additional service offerings.
About You
- Qualifications
- HNC/HND (or higher) in Electrical Engineering or equivalent industry experience.
- Senior Authorised Person (SAP) status or previous HV authorisation desirable.
- IOSH or NEBOSH qualification preferred.
- Full UK driving licence.
- Technical Experience
- Extensive experience working with High Voltage networks (11kV 66kV).
- Strong knowledge of HV switching procedures, network operations, and safety rules.
- Experience managing field service teams within a safety-critical environment.
- Understanding of DNO/IDNO standards, maintenance regimes, and compliance requirements for private networks.
- Leadership Skills
- Proven experience leading and motivating technical teams.
- Strong organisational, resource planning, and decision-making skills.
- Experience working in customer-facing service or contractual environments.
If you're interested in learning more about this opportunity, please contact Milford RES for a confidential discussion or submit your CV by clicking below.
HV Infrastructure Operations Manager in Bradford employer: Milford Rail And Engineering Services Limited
Contact Detail:
Milford Rail And Engineering Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HV Infrastructure Operations Manager in Bradford
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local HV events. We all know that sometimes it’s not just what you know, but who you know that can land you the job.
✨Tip Number 2
Prepare for interviews by practising common questions related to HV operations. We suggest role-playing with a friend or using mock interview tools to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams in high-pressure situations. We want to hear about your experiences that highlight your ability to drive performance and safety compliance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace HV Infrastructure Operations Manager in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HV Infrastructure Operations Manager role. Highlight your relevant experience in high voltage networks and operational leadership, so we can see how you match our needs.
Showcase Your Skills: Don’t just list your qualifications; showcase your skills! Use specific examples from your past roles that demonstrate your ability to lead teams, ensure safety compliance, and drive performance. We love seeing real-world applications of your expertise.
Be Clear and Concise: Keep your application clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point about your achievements and how they relate to the job.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Milford Rail And Engineering Services Limited
✨Know Your HV Stuff
Make sure you brush up on your knowledge of High Voltage networks and safety protocols. Be ready to discuss specific experiences where you've successfully managed HV operations or led a team in a safety-critical environment.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities, especially in managing field service teams. Think about times when you’ve motivated your team or improved performance – these stories will resonate well with the interviewers.
✨Understand the Company’s Needs
Research the organisation and its position in the HV network services market. Be prepared to discuss how your skills and experience align with their goals, particularly around operational resilience and customer satisfaction.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like incident responses or compliance issues. Practise articulating your thought process and decision-making strategies to demonstrate your problem-solving skills.