At a Glance
- Tasks: Keep our hotel running smoothly by fixing issues and performing maintenance tasks.
- Company: Join Brightstar, an award-winning hospitality management company that values its people.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Other info: Flexible hours and a chance to learn from experienced professionals.
- Why this job: Make a real difference in guest experiences while working in a fun team atmosphere.
- Qualifications: Basic maintenance skills and a proactive, problem-solving attitude are key.
The predicted salary is between 25000 - 30000 £ per year.
Profile
Brightstar is an award-winning hospitality management company, with a proven track record in delivering excellence. Our motto is people, quality, profit , and it’s no accident that people come first.
We know that great things come from great people!
We are passionate about creating an environment where our employees can bring their A-game and be their best selves.
As a Maintenance Team Member at
Milford Hall Hotel , you’ll ensure our facilities remain safe, efficient, and welcoming for both guests and colleagues.
From fixing faults and responding to urgent issues, to carrying out planned maintenance, you’ll play a key part in keeping everything running smoothly behind the scenes.
Brightstar’s values are at the heart of everything we do: Have Fun, Enjoy Your Work, Act with Integrity, Reach for More, and Take Care.
As Maintenance Team Member, you’ll live these values through your attention to detail, commitment to safety, and helpful support across the hotel operation.
Objectives of this role
- Maintain the safety, functionality, and appearance of hotel facilities.
- Complete repairs and maintenance tasks in a timely and effective manner
- Respond to guest and staff requests professionally and promptly.
- Support the hotel’s compliance with health, safety, and statutory standards.
- Carry out routine inspections and proactive maintenance to prevent issues.
Key Responsibilities
- People
- Respond to maintenance requests from guests and staff with a helpful attitude.
- Work collaboratively with housekeeping and other departments.
- Communicate clearly about progress, tasks, and safety concerns.
- Support a positive team environment through reliability and flexibility.
- Treat all colleagues and guests with respect and professionalism.
- Provide technical advice when appropriate to team members.
- Represent Brightstar’s values in every interaction.
- Quality
- Complete routine and ad-hoc repairs across hotel facilities, including plumbing, electrical, HVAC, and general maintenance.
- Conduct regular checks on building systems to ensure smooth operation.
- Maintain cleanliness and safety in maintenance areas and workshops.
- Keep records of work completed, inspections, and recurring issues.
- Ensure the external areas of the hotel are tidy, clean, and well-kept.
- Follow checklists and schedules for preventive maintenance.
- Ensure guest disruptions are kept to a minimum during repair work.
- Profit
- Proactively identify issues early to reduce costly repairs.
- Use materials and tools responsibly to avoid unnecessary waste.
- Ensure all hotel equipment and utilities are running efficiently.
- Monitor stock levels of maintenance supplies and report low items.
- Help extend the lifespan of fixtures and equipment through proper care.
- Support energy-saving initiatives and cost-effective practices.
- Help avoid service downtime or room out-of-order issues through fast response.
- Responsible Business
- Follow all health & safety, fire safety, and manual handling procedures.
- Maintain safe working practices and use PPE where required.
- Report and document hazards or safety risks without delay.
- Adhere to legal regulations and hotel policies regarding building safety.
- Protect guest privacy and hotel property during maintenance work.
- Support sustainability efforts such as recycling or energy conservation.
- Comply with Brightstar’s Responsible Business commitments.
- Comply with all company policies, procedures, and operational standards including any hotel-specific brand standards.
- Complete all E-learning and mandatory training within required timeframes.
Skills and Qualifications
- Good technical knowledge in general maintenance tasks (plumbing, electrics, HVAC, basic carpentry, etc.).
- Problem-solving mindset and a proactive approach.
- Strong communication and time management skills.
- Ability to work independently and efficiently.
- Flexible and team-focused attitude.
- Attention to detail and high safety standards.
- Previous experience in a maintenance or facilities role (preferred).
- Relevant trade certifications (e. g., electrical, HVAC, plumbing) (preferred).
- Knowledge of health & safety procedures and building regulations (preferred).
The above responsibilities are intended to describe the general nature of the role and are not intended to be an exhaustive list
Maintenance Team Member in Salisbury employer: Milford Hall Hotel
Brightstar is an exceptional employer that prioritises its people, fostering a vibrant work culture where employees are encouraged to bring their best selves to the table. As a Night Porter at Milford Hall Hotel, you will benefit from a supportive environment that values integrity, fun, and personal growth, ensuring that your contributions are recognised and rewarded. With opportunities for professional development and a commitment to maintaining high standards of guest service, Brightstar offers a fulfilling career path in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Team Member in Salisbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Milford Hall Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Milford Hall Hotel
Don't be shy about reaching out to Milford Hall Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Maintenance Team Member in Salisbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Milford Hall Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Milford Hall Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
