PBS & Mental Health Practice Manager in Yorkshire

National Role | Hybrid Working

Full Time 40 hours per week

Salary: £48,000 - £55,000 per annum (dependent on experience)

Help Shape Outstanding Practice Across a National Organisation

Are you an experienced Positive Behaviour Support (PBS) and mental health professional looking to make a wider impact? Milewood Individual Care & Support is seeking a PBS & Mental Health Practice Manager to join our Quality Team. This is a unique opportunity to influence practice across a growing national organisation, combining strategic leadership with hands-on involvement in complex casework, practitioner development and quality improvement.

As a member of our Senior Management Team, you will play a key role in shaping the future of PBS, trauma-informed care and mental health-informed practice across our services, helping people achieve better outcomes and improved quality of life.

About Milewood

At Milewood, we are dedicated to delivering the kind of support we would want for ourselves and our loved ones. We provide innovative, person-centred supported living services for adults with disabilities across England, operating more than 54 homes in local communities. Our focus is on promoting independence, protecting people's rights and enabling individuals to live fulfilling lives through personalised, high-quality support.

The Role

Reporting to the Head of Quality, Governance & Safeguarding, you will provide expert leadership in Positive Behaviour Support, mental health-informed and trauma-informed practice across the organisation. Working collaboratively with operational leaders and frontline teams, you will support services to develop a deeper understanding of behaviours of concern, distress, trauma and mental health needs, enabling teams to move beyond behaviour management towards proactive, person-centred approaches that reduce restrictive practices and improve quality of life.

Alongside maintaining your own complex casework, you will coach and supervise practitioners, contribute to organisational governance and support continuous quality improvement across Milewood.

Key Responsibilities

• Provide specialist support for services supporting people with complex and high-risk needs.
• Manage a caseload of complex PBS referrals.
• Lead the implementation and development of PBS, mental health-informed and trauma-informed practice across the organisation.
• Supervise, coach and develop PBS Practitioners.
• Support high-quality Functional Behaviour Assessments and PBS plans.
• Deliver training, reflective practice and coaching to managers and frontline teams.
• Support safeguarding, quality assurance and organisational learning.
• Contribute to audits, assurance processes and accreditation activities.
• Prepare reports and present insights to the Senior Leadership Team.
• Contribute to strategic leadership and decision-making as a member of the Senior Management Team.

About You

We are looking for an experienced professional who combines strong clinical knowledge with excellent leadership and coaching skills. You will have:

• Significant experience in Positive Behaviour Support.
• A strong understanding of mental health, trauma-informed care and person-centred practice.
• Experience supporting people with complex behaviours and high-risk presentations.
• The ability to complete and oversee high-quality Functional Behaviour Assessments and PBS plans.
• Experience supervising, mentoring or coaching practitioners.
• Confidence delivering training and influencing practice across multidisciplinary teams.
• A commitment to reducing restrictive practice and improving quality of life.
• Excellent communication, leadership and relationship-building skills.
• The ability to travel nationally as required.

Why Join Milewood?

This is an opportunity to make a genuine difference across a national organisation where quality, innovation and person-centred care are at the heart of everything we do. You will have the opportunity to:

• Influence practice across a national provider.
• Help shape the future of PBS and mental health-informed practice.
• Work alongside experienced quality, governance and operational leaders.
• Balance strategic leadership with meaningful frontline involvement.
• Develop practitioners and strengthen organisational capability.
• Be part of a supportive, ambitious and values-led organisation.
• Contribute directly to organisational strategy as a member of the Senior Management Team.

Important Information

This post is subject to an Enhanced DBS check and satisfactory references. Milewood Individual Care & Support is committed to safeguarding and promoting the welfare of the people we support. We expect all colleagues to share this commitment and operate within our safer recruitment framework.

Recruitment Process

The selection process is expected to include:

• A presentation on a relevant practice topic.
• A panel interview.
• An opportunity to meet and engage with the people we support.

The successful candidate will demonstrate not only technical expertise, but also a genuine commitment to person-centred values, partnership working and improving outcomes for the people we support.

APPLICANTS WILL BE CONTACTED AFTER CLOSING DATE 20TH JULY AND INTERVIEW WILL BE HELD ON 4TH & 5TH AUGUST.