At a Glance
- Tasks: Lead and influence Positive Behaviour Support and mental health practices across a national organisation.
- Company: Join Milewood, a values-led organisation dedicated to person-centred care.
- Benefits: Competitive salary, hybrid working, and the chance to make a real impact.
- Other info: Be part of a supportive team focused on quality and innovation.
- Why this job: Shape the future of care while supporting individuals with complex needs.
- Qualifications: Experience in Positive Behaviour Support and strong leadership skills required.
The predicted salary is between 55000 - 55000 £ per year.
National Role | Hybrid Working
Full Time 40 hours per week
Salary: £48,000 - £55,000 per annum (dependent on experience)
Help Shape Outstanding Practice Across a National Organisation
Are you an experienced Positive Behaviour Support (PBS) and mental health professional looking to make a wider impact? Milewood Individual Care & Support is seeking a PBS & Mental Health Practice Manager to join our Quality Team. This is a unique opportunity to influence practice across a growing national organisation, combining strategic leadership with hands-on involvement in complex casework, practitioner development and quality improvement.
As a member of our Senior Management Team, you'll play a key role in shaping the future of PBS, trauma-informed care and mental health-informed practice across our services, helping people achieve better outcomes and improved quality of life.
About Milewood
At Milewood, we're dedicated to delivering the kind of support we would want for ourselves and our loved ones. We provide innovative, person-centred supported living services for adults with disabilities across England, operating more than 54 homes in local communities. Our focus is on promoting independence, protecting people's rights and enabling individuals to live fulfilling lives through personalised, high-quality support.
The Role
Reporting to the Head of Quality, Governance & Safeguarding, you will provide expert leadership in Positive Behaviour Support, mental health-informed and trauma-informed practice across the organisation. Working collaboratively with operational leaders and frontline teams, you'll support services to develop a deeper understanding of behaviours of concern, distress, trauma and mental health needs, enabling teams to move beyond behaviour management towards proactive, person-centred approaches that reduce restrictive practices and improve quality of life. Alongside maintaining your own complex casework, you will coach and supervise practitioners, contribute to organisational governance and support continuous quality improvement across Milewood.
Key Responsibilities
- Provide specialist support for services supporting people with complex and high-risk needs.
- Manage a caseload of complex PBS referrals.
- Lead the implementation and development of PBS, mental health-informed and trauma-informed practice across the organisation.
- Supervise, coach and develop PBS Practitioners.
- Support high-quality Functional Behaviour Assessments and PBS plans.
- Deliver training, reflective practice and coaching to managers and frontline teams.
- Support safeguarding, quality assurance and organisational learning.
- Contribute to audits, assurance processes and accreditation activities.
- Prepare reports and present insights to the Senior Leadership Team.
- Contribute to strategic leadership and decision-making as a member of the Senior Management Team.
About You
We're looking for an experienced professional who combines strong clinical knowledge with excellent leadership and coaching skills. You'll have:
- Significant experience in Positive Behaviour Support.
- A strong understanding of mental health, trauma-informed care and person-centred practice.
- Experience supporting people with complex behaviours and high-risk presentations.
- The ability to complete and oversee high-quality Functional Behaviour Assessments and PBS plans.
- Experience supervising, mentoring or coaching practitioners.
- Confidence delivering training and influencing practice across multidisciplinary teams.
- A commitment to reducing restrictive practice and improving quality of life.
- Excellent communication, leadership and relationship-building skills.
- The ability to travel nationally as required.
Why Join Milewood?
This is an opportunity to make a genuine difference across a national organisation where quality, innovation and person-centred care are at the heart of everything we do. You'll have the opportunity to:
- Influence practice across a national provider.
- Help shape the future of PBS and mental health-informed practice.
- Work alongside experienced quality, governance and operational leaders.
- Balance strategic leadership with meaningful frontline involvement.
- Develop practitioners and strengthen organisational capability.
- Be part of a supportive, ambitious and values-led organisation.
- Contribute directly to organisational strategy as a member of the Senior Management Team.
Important Information
This post is subject to an Enhanced DBS check and satisfactory references. Milewood Individual Care & Support is committed to safeguarding and promoting the welfare of the people we support. We expect all colleagues to share this commitment and operate within our safer recruitment framework.
Recruitment Process
The selection process is expected to include:
- A presentation on a relevant practice topic.
- A panel interview.
- An opportunity to meet and engage with the people we support.
The successful candidate will demonstrate not only technical expertise, but also a genuine commitment to person-centred values, partnership working and improving outcomes for the people we support.
APPLICANTS WILL BE CONTACTED AFTER CLOSING DATE 20TH JULY AND INTERVIEW WILL BE HELD ON 4TH & 5TH AUGUST.
PBS & Mental Health Practice Manager in Sheffield employer: Milewood Healthcare Ltd
Milewood Individual Care & Support is an exceptional employer dedicated to delivering innovative, person-centred care for adults with disabilities across England. With a strong focus on employee development, you will have the opportunity to influence practice nationally while working in a supportive and values-driven environment that prioritises quality and innovation. Join us to make a meaningful impact and help shape the future of Positive Behaviour Support and mental health-informed practices.
StudySmarter Expert Advice🤫
We think this is how you could land PBS & Mental Health Practice Manager in Sheffield
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
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If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like Milewood Healthcare Ltd.
We think you need these skills to ace PBS & Mental Health Practice Manager in Sheffield
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for Milewood Healthcare Ltd:Take some time to research Milewood Healthcare Ltd and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at Milewood Healthcare Ltd
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.
✨Highlight Your Continuing Education
Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
✨Finesse Your Personal Statement
In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for Milewood Healthcare Ltd's values and approach.
