Senior Support Worker / Team Leader
Full-Time Days
Location: Scarborough YO12
Pay: £13.90 per hour
Who are we
We are currently looking to grow our team ofSeniorsto work at our amazing locationsRowan House and Parkviewbased inScarborough
Rowan Houseenables people with learning disabilities and complex care needs to live the life they choose. The people we support are at the centre of everything we do.
Parkviewis a large home on the North Bay side of Scarborough, overlooking Peasholm Park. The property is within easy walking distance of the beach and many local amenities. Scarborough is a lively and popular holiday resort with great beaches and a harbour, dominated by its castle.
The Role
As a Senior / Team Leader, you will play a key leadership role within the home, overseeing day-to-day care delivery and supporting staff to provide compassionate, high-quality care. You will work closely with residents, families, and healthcare professionals to ensure care is personalised, safe, and effective.
This is a rewarding opportunity for a motivated professional who thrives in a leadership role and is passionate about senior care.
Key Responsibilities
- Supervise, support, and motivate care staff across shifts
- Ensure delivery of person-centred care in line with individual care plans
- Lead the development and review of care plans with residents, families, and multidisciplinary teams
- Monitor care quality and ensure compliance with regulatory standards
- Organise staff rotas and maintain safe staffing levels
- Mentor and support staff development and training
- Complete care documentation, reports, and records using IT systems
- Promote effective communication with families and professionals
- Drive improvements in resident experience and operational efficiency
- Support residents with mobility and community access, including driving where required
What We’re Looking For
- Previous supervisory experience in a care home or senior care setting
- Strong leadership and communication skills
- Experience creating and implementing personalised care plans
- Good understanding of adult social care regulations
- Confident using IT systems for care documentation
- Compassionate, organised, and able to work well under pressure
- Driving licence desirable (required for resident support when needed)
- Experience supporting complex needs, including:
- Mental Health conditions
- Learning Disabilities
- Behaviours of distress
- Personal care, medication, moving & handling
Why Work With Us?
- £500 Welcome Bonus after passing probation
- £500 Referral Bonus (T&Cs apply)
- Generous and increasing annual leave
- 24/7 Mental Health & GP support (EAP)
- Lifestyle discounts (shopping, utilities & more)
- Discounted health cash plan
- Holiday purchase scheme (up to one extra week)
- Ongoing training and career development
- Inclusive, supportive, and values-led culture
Please note: We do not offer sponsorship for this role.
We are an equal opportunities employer who values diversity and inclusion within our workplace. We are committed to developing a workplace where staff are treated with dignity and respect. We welcome and encourage interaction and enquiries from everyone, regardless of gender, race, age, marital status, religion or belief, disability or sexual orientation. if you would like any further details or to provide feedback about our Equality, Diversity and Inclusion principles
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Senior Support Worker / Team Leader in Scarborough employer: Milewood Healthcare Ltd
Milewood is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a supportive work culture in the heart of Batley. With competitive salaries, performance bonuses, and opportunities for career advancement, we are dedicated to fostering a fulfilling environment where you can make a meaningful impact in the lives of those with learning disabilities.
