At a Glance
- Tasks: Lead a supportive team and help someone live their best life.
- Company: Cleveland Villa, a caring and inclusive supported living home.
- Benefits: £13.90 per hour, £500 welcome bonus, flexible working, and mental health support.
- Other info: Join a dynamic team where no two days are the same!
- Why this job: Make a real difference in someone's life while enjoying a fulfilling role.
- Qualifications: Experience in a senior support role; care qualification preferred.
The predicted salary is between 13.9 - 13.9 £ per hour.
- Senior Support Worker
- Stockton-on-Tees, TS20 | Full time | £13.90 per hour | £500 welcome bonus after probation
- Bring calm, confidence and a bit of sparkle to Cleveland Villa
Could you be the steady, uplifting presence someone is looking for?
- We’re looking for a brilliant
- Senior Support Worker to join our established team at
Cleveland Villa .
This is a role for someone who can lead with kindness, bring reassurance when it matters most, and help create a home where the person we support can live life his way.
Meet Cleveland Villa
Cleveland Villa is a supported living home for a friendly gentleman who enjoys spending time with people — whether that’s friends, family or the team supporting him.
He is thoughtful, emotionally aware and can be sensitive to the feelings of others, so he thrives with people who are calm, consistent, reassuring and positive.
Some days are made for getting out and about, trying new activities and enjoying fresh experiences.
Other days are quieter, home-based days where his own space matters.
The right person will be happy to join in, encourage independence and adventure, and also recognise when it’s time to slow things down and respect his choices.
Most importantly, he is looking for someone caring, dependable and committed — someone who will help him feel safe, supported and confident to live a happy, fulfilled life on his terms.
What you’ll be doing
As a Senior Support Worker, you’ll be a trusted lead on shift — supporting the gentleman who lives at Cleveland Villa, guiding Support Workers, and helping the service run smoothly.
You’ll balance hands‑on, person‑centred support with clear leadership, good communication and high standards of care.
Your day-to-day could include
- Leading by example and creating a calm, positive atmosphere.
- Supporting daily routines, activities, personal care and independence.
- Encouraging confidence, choice and new experiences — while respecting quieter days too.
- Administering medication safely and keeping accurate records.
- Completing daily reports and ensuring effective handovers between shifts.
- Supporting and supervising Support Workers, including observations and supervisions.
- Delegating tasks appropriately and making sure key tasks are completed.
- Working closely with the local management team and reporting concerns to the Registered Manager.
- Attending and contributing to staff meetings and training sessions.
- Providing sleep‑in cover or night shifts where required.
- What we’re looking for
Essential
Previous experience in a senior support role, or a similar role where you have supported others and taken the lead.
Desirable
A relevant care qualification, such as NVQ Level 3 in Health & Social Care.
You’ll stand out if you are
- A confident communicator who can build trust with the person we support, families and colleagues.
- A natural team player who can motivate, guide and support others.
- Organised, reliable and able to keep accurate records.
- Comfortable administering medication and using care‑related equipment safely.
- A positive problem‑solver who can stay calm when situations change.
And at heart, you’ll be someone who is
- Kind, patient and compassionate.
- Dependable, consistent and emotionally aware.
- Respectful of choice, dignity and independence.
- Resilient, proactive and able to work well under pressure.
- A positive role model who brings energy, encouragement and care to every shift.
No two days are the same.
One day you might be supporting activities in the community; another day you might be helping create a peaceful, reassuring home environment.
Whatever the day brings, you’ll be helping someone live with more confidence, independence and joy.
What’s in it for you?
- Competitive annual leave that increases with length of service.
- Flexible working to support a healthy work/life balance.
- Pension scheme with auto‑enrolment.
- Employee Assistance Programme, including 24/7 mental health support, counselling and GP access.
- Lifestyle savings across supermarkets, high street shops, utilities and more.
- Discounted health cash plan.
- Holiday purchase scheme — buy up to one extra week.
- Company events.
- £500 welcome bonus upon successful completion of probation.
- Plus much more.
Ready to make a real difference?
If you’re a calm, caring and confident Senior Support Worker who wants a role with purpose, personality and heart, we’d love to hear from you.
Please note
We do not offer sponsorship.
Equality, Diversity & Inclusion
We are an equal opportunities employer and are committed to creating an inclusive workplace where everyone is treated with dignity and respect.
We welcome applications from all backgrounds and actively encourage diversity.
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Senior Support Worker in North East employer: Milewood Healthcare Ltd
Milewood is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a supportive work culture in the heart of Batley. With competitive salaries, performance bonuses, and opportunities for career advancement, we are dedicated to fostering a fulfilling environment where you can make a meaningful impact in the lives of those with learning disabilities.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Worker in North East
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Milewood Healthcare Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Milewood Healthcare Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Milewood Healthcare Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Milewood Healthcare Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Senior Support Worker in North East
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Milewood Healthcare Ltd:Before hitting send, make sure to tailor your application specifically to Milewood Healthcare Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Milewood Healthcare Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
