At a Glance
- Tasks: Lead a team to provide exceptional care and support for adults with disabilities.
- Company: Join Milewood, a forward-thinking provider of living services in the UK.
- Benefits: Enjoy competitive pay, extensive training, and a supportive work environment.
- Other info: Be part of a values-driven team focused on warmth, respect, and accountability.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Level 5 NVQ in Leadership and Management preferred; management experience required.
The predicted salary is between 32000 - 35000 £ per year.
Location: Middleborough, TS1
Pay: £32k per year (increasing to £35k with additional responsibilities as area grows) plus 10% bonus structure on KPI
Full time; 40hrs a week
We have a fantastic opportunity for a Registered Manager to join Milewood on the journey of setting up a new service in Middlesborough, which will have 3 independent supported living flats and 2 ensuite bedrooms with the house.
This isn't just a job; this is making a difference in people's lives every day. At Milewood, we are dedicated to delivering the kind of support we would want both for ourselves and our loved ones. As an established provider of forward-thinking living services for adults with disabilities in England, we have over 49 homes throughout the UK, many are traditional buildings and they are all located in suburban areas, close to community services. Our approach focuses on seeing care from the residents' perspective, enabling them to access the choices and rights they deserve and promoting independence within an inclusive community.
Role Responsibilities
- Reporting to the Regional Operations Manager, the Registered Manager will be responsible for the overall leadership, performance and quality of the service.
- Providing strong, person-centred leadership to the staff team.
- Ensuring high-quality care delivery in line with CQC standards.
- Completing audits, supervision and appraisals.
- Managing HR processes including recruitment, absence management and rota generation.
- Ensuring compliance with MCA and DoLS.
- Driving continuous improvement and best practice.
- Maintaining excellent communication with residents, families, staff, and stakeholders.
- Delivering positive outcomes against agreed KPIs.
About You
- The ideal candidate will hold, or be working towards, a Level 5 NVQ in Leadership and Management.
- Be an experienced Registered Manager (preferred).
- Have substantial management experience within residential or nursing services.
- Be a car driver.
- Have confidence and experience in MCA/DoLS compliance.
- Be highly organised, proactive and committed to person-centred care.
Plus a comprehensive benefits package:
- Competitive annual leave (increasing with service).
- Lifestyle savings on shopping, utilities and local retailers.
- Pension scheme.
- Employee Assistance Programme (24/7 access).
- 24/7 GP service and face-to-face counselling.
- Discounted Health Cash Plan.
- Mental health support via Able Futures.
- Wellbeing tools and self-help resources.
- Employee referral scheme.
- Extensive induction & training programme (includes Care Certificate support).
- Funded qualifications & apprenticeships for clear career progression.
- Financial wellbeing support through NEFirst Credit Union.
- Paid DBS.
- Casual dress, company events & more.
Why Milewood?
At Milewood, our values guide every decision we make. We champion warmth, respect, accountability, trust, honesty, and enterprise. We're looking for someone who not only leads with confidence and clarity, but who believes in the potential of people and brings consistency, compassion, and calm when it matters most. If you're a leader committed to quality care and meaningful outcomes, we'd love to hear from you.
Our Values:
- Warmth and Friendship: Excellent interaction between staff and service users.
- Optimism and Future: Work towards a future of improvement and enrichment.
- Honesty: Open and honest with each other and ourselves.
- Enterprise: Freedom to initiate new ideas from everybody at every level.
- Accountability: Take ownership and never make excuses.
- Respect: Based on mutual respect between individuals.
- Trust: Essential foundation of any relationship.
Registered Manager in London employer: Milewood Healthcare Ltd
Milewood Healthcare Ltd is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in the picturesque Saltburn-By-The-Sea, our team enjoys a vibrant community atmosphere, competitive salary, and the opportunity to make a meaningful impact in the lives of those we care for. Join us and be part of a dedicated team committed to delivering outstanding care while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Registered Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching the company culture at Milewood. Understand their values and think about how your experience aligns with their mission of delivering person-centred care. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and compliance with MCA/DoLS. We want you to feel confident and ready to showcase your skills and experience when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Registered Manager in London
Some tips for your application 🫡
Show Your Passion for Care:When writing your application, let your passion for making a difference shine through. We want to see how you connect with our values and your commitment to person-centred care. Share specific examples of how you've positively impacted others in your previous roles.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Registered Manager position. Highlight your relevant experience, especially in leadership and compliance with MCA/DoLS. We love seeing candidates who take the time to align their skills with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary and avoid jargon unless it’s relevant to the role. This helps us quickly see why you’d be a great fit for Milewood.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details about the position and our company culture there, which can help you tailor your application even further.
How to prepare for a job interview at Milewood Healthcare Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Milewood and its values. Understand their approach to care and how they promote independence for residents. This will not only show your genuine interest but also help you align your answers with their mission.
✨Showcase Your Leadership Skills
As a Registered Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or improved care delivery. Be ready to discuss how you can inspire and motivate staff while maintaining high standards of care.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think about scenarios related to compliance with MCA and DoLS, and how you would handle challenges in a residential setting. Practising these responses can give you an edge.
✨Demonstrate Your Commitment to Person-Centred Care
Milewood values person-centred care highly. Be prepared to discuss how you’ve implemented this in your previous roles. Share specific examples of how you’ve put residents' needs first and how you plan to continue doing so in this new role.
