We offer an opportunity you simply won’t find anywhere else. In less than six years, Mileway has grown into Europe’s leader in last mile logistics real estate, with a 550-plus team across twenty seven offices in eleven countries.
We welcome applications from candidates who hold a permanent Right to Work in the UK. Please note that we are unable to offer visa sponsorship or visa transfers for this position.
We are offering a 1-year fixed-term contract, open to candidates based in the London Area and the Midlands.
We are seeking a Property Management Oversight Manager to join the UK Property Management team on a 12-month fixed-term basis. Reporting directly to the Head of Property Management UK, this role will support the delivery of key oversight, governance and operational improvement initiatives across the UK portfolio.
This is a project-focused role, designed to strengthen consistency, governance and operational performance across the Property Management function. The successful candidate will work across multiple stakeholders and managing agents to support strategic priorities, improve processes and enhance portfolio oversight.
This position is not a traditional day-to-day property management role. Instead, it focuses on oversight, coordination, governance and continuous improvement across a large commercial property portfolio.
Working at Mileway
Mileway is Europe’s leading owner and manager of last-mile logistics real estate, operating across more than 11 countries with a team of over 550 professionals in more than twenty offices. We provide high-quality urban logistics space that enables businesses to store, distribute and deliver goods closer to their customers.
Our portfolio focuses on strategically located warehouses and distribution assets that support the growing demand for efficient, city-focused supply chains. With a cloud-based IT infrastructure and strong local market expertise, Mileway combines pan-European scale with on-the-ground knowledge.
We are an international and collaborative organisation, bringing together colleagues from over 50 nationalities. Our culture is pragmatic, fast-moving and team-oriented, with a strong focus on ownership and delivery.
At Mileway, we foster a continuous learning environment through our in-house learning and development programmes, supporting both professional and personal development. You’ll be based at our London City office. While we embrace a flexible approach to work, our policy requires working from the office three days a week.
What you will do
Strategic & Project Support
- Partner closely with the Head of Property Management UK on key strategic initiatives and operational priorities
- Lead and deliver defined oversight and improvement projects with agreed timelines and deliverables
- Provide structured reporting, analysis and recommendations to support decision-making
- Support cross-functional collaboration across Property Management, Asset Management and other internal stakeholders
Property Management Oversight
- Provide central oversight across UK property management activities
- Support the consistent implementation of PM policies, procedures and governance standards
- Assist in resolving operational issues requiring escalation or coordination
- Support assurance and control activities relating to service charge, arrears and operational performance
External Managing Agent Oversight
- Support monitoring and review of external managing agent performance
- Assist with agent-related projects, including operating model reviews and scope optimization
- Help drive consistency, quality and timeliness of managing agent outputs
- Support stronger collaboration and accountability between managing agents and internal teams
Process Improvement & Standardization
- Identify opportunities to improve operational efficiency, consistency and governance
- Support the development and implementation of standardized PM processes and workflows
- Assist in creating operational guidance, templates and best practice tools
- Support change management and embedding of improved ways of working
Data, Systems & Reporting
- Support improvements in data quality and portfolio oversight within core systems such as Yardi
- Assist with reporting, reconciliations and audit readiness initiatives
- Help establish clearer visibility of operational performance metrics and reporting standards
What you will bring
- +3 years of experience within UK industrial property management
- Experience within industrial and logistics real estate portfolios
- Experience in property management oversight, governance or central operations functions
- Proven ability to deliver project-based work within complex operational environments
- Experience working with and overseeing external managing agents
- Good understanding of service charge management, arrears and operational property management activities
- Strong stakeholder management and communication skills
- Exposure to PMO, operational excellence or transformation initiatives
- Experience supporting senior leadership stakeholders directly
- Familiarity with Yardi or similar property management systems
- Highly organized with strong attention to detail
- Delivery-focused and comfortable operating in a project-based environment
- Pragmatic, proactive and solution-oriented
- Able to work effectively across multiple stakeholders and priorities
- Comfortable navigating a fast-paced and evolving portfolio environment
Our vision is to be the number one gateway to urban communities. To get there, we live our values: Drive, Trust, Grow, Together.
