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- Tasks: Support adults with mental health needs during waking nights, promoting wellbeing and independence.
- Company: Milestones Trust, a charity dedicated to person-centred care.
- Benefits: Competitive pay, 30 days leave, pension scheme, and health cash plan.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Caring attitude and willingness to learn; experience is a plus but not essential.
- Other info: Join a supportive team with opportunities for personal and professional growth.
The predicted salary is between 12 - 14 £ per hour.
Weston-super-Mare, UK
Posted Thursday 29 January 2026 at 00:00 | Expires Thursday 12 February 2026 at 23:59
£12.91 per hour, increasing to £13.53 per hour on 1st April 2026 + £500 Welcome bonus
At Milestones Trust, we understand that to build the right support for a person we need to understand their individual care needs, wants, and ambitions and to adapt to their changing circumstances and desires as they progress through life.
Felix House is a 24 hour residential nursing service for 11 adults with enduring mental health and support needs. At Felix House we support people to manage and maintain their mental health and wellbeing, and learn skills required to regain their independence and empower them to move on to more independent accommodation.
Experience within the sector is desirable but not essential, as we will provide you with training required to carry out your duties. If you have good values, are kind and compassionate and want to make a difference in peoples’ lives, we want you.
As a night support worker, your duties will include:
- Supporting positive sleep hygiene
- Promoting emotional support
- Monitoring health and wellbeing
- Record keeping
- Engaging in a variety of infection control tasks to maintain infection control standards within the service
You will be required to engage in staff meetings and regular supervisions with your line manager, which will be held within office hours at least once a month. You will ensure that the people we support are at the centre of their support package. This may include accessing the in‑house development programme that includes bite‑sized workshops, like IT skills, life skills, relaxation techniques, healthy eating and exercise.
You will also support them in developing and maintaining relationships with family and friends, and accessing external programmes and activities, such as bush craft, job skills, volunteering, assertiveness skills and art and woodwork classes.
Supporting with administering medication is a requirement of this role so a willingness to undertake medication competency training is essential.
The successful Support Worker will have a caring manner and a tolerant nature, be able to work proactively, both collaboratively with the team and lone working, while supporting the people to meet their goals and aspirations in the community setting. You will have excellent communication skills, emotional intelligence and maturity and will be willing to engage in training and learning to support the development of yourself and those around you.
At Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity that we are today. In return, we are committed to rewarding you with a competitive pay and benefits package including:
- 30 days annual leave entitlement (including all recognised public holidays)
- Company pension scheme, to help grow your retirement pot
- Learning and development opportunities to help you to build your career, including a comprehensive induction programme, and the opportunity to undertake further qualifications
- Health Cash Plan on completion of probation giving you access to a minimum of £695 cash back for health treatments e.g. dental, therapies, optical, maternity/paternity, NHS prescriptions etc.
- Generous Occupational Maternity/Paternity pay
- Get paid when you want – access your money as you earn it and request your earnings before payday using Dayforce Wallet
- An employee referral scheme that allows you to earn money for referring friends and family.
We pride ourselves with delivering the best person centred care, treatment and support, to enable people to live the lives they choose, to meet their goals and aspirations.
For an informal discussion about the role please contact Laura Tolan, Service Manager, on 01934613998.
By applying for this role, you acknowledge that your personal data will be processed in accordance with our recruitment guidelines and applicable data protection laws. Please see our Privacy Notice for more details.
Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees. If successful at interview an enhanced DBS check will take place. A criminal record is not necessarily a barrier to recruitment. Committed to Equality and Diversity for all. Registered Charity No. 294377.
Support Worker - Weston-Super-Mare (Waking Nights) employer: Milestones Trust
Contact Detail:
Milestones Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Weston-Super-Mare (Waking Nights)
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, or join online forums. The more connections we make, the better our chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to support work. We can even role-play with friends to boost our confidence and nail those tricky questions!
✨Tip Number 3
Show off your passion! When we get the chance to chat with potential employers, let them know why we care about supporting others. Our genuine enthusiasm can really set us apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on new opportunities as they come up!
We think you need these skills to ace Support Worker - Weston-Super-Mare (Waking Nights)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting others shine through. We want to see your genuine interest in making a difference in people's lives, so share any relevant experiences or motivations that drive you.
Tailor Your Application: Make sure to tailor your application to the specific role of Support Worker at Felix House. Highlight your skills and experiences that align with the job description, especially those related to mental health support and teamwork.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read and understand, so make sure your key points stand out.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Milestones Trust.
How to prepare for a job interview at Milestones Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Support Worker at Milestones Trust. Familiarise yourself with the specific duties like promoting emotional support and maintaining health and wellbeing. This will help you demonstrate your genuine interest in the role.
✨Showcase Your Values
Milestones Trust is looking for candidates with good values, kindness, and compassion. Think of examples from your past experiences where you've shown these qualities, especially in challenging situations. Be ready to share how you can make a difference in people's lives.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and emotional intelligence. Practice responding to situations like managing a resident's anxiety or supporting someone with medication. This will show your ability to think on your feet and prioritise the needs of those you support.
✨Engage with Your Interviewers
During the interview, don’t hesitate to ask questions about the team dynamics or training opportunities. This shows your enthusiasm for the role and your willingness to learn and grow within the organisation. Plus, it helps you gauge if the environment is the right fit for you.
