Support Worker (RH)

Support Worker (RH)

Bristol Full-Time No home office possible
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At a Glance

  • Tasks: Support adults with mental health needs in a residential setting, promoting independence and wellbeing.
  • Company: Milestones Trust is a charity dedicated to providing person-centred care and support.
  • Benefits: Enjoy 30 days annual leave, a pension scheme, health cash plan, and employee discounts.
  • Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
  • Qualifications: No experience needed; just bring compassion, kindness, and a willingness to learn.
  • Other info: Full-time role with various shifts; a £500 welcome bonus awaits you!

Recovery Hub, Bristol, Bristol, City of, United Kingdom

Job Description

Posted Thursday 8 August 2024 at 23:00 | Expired Tuesday 20 August 2024 at 22:59

£12.40 per hour + £500 welcome bonus
37.5 hours per week

Whether you’re new to care or have worked in care roles throughout your career, for us it is about you as an individual and whether you share our values, as we can support you to learn the rest.

The Recovery Hub is a 24 hour residential service for adults with enduring mental health and support needs. The service is a 9 bedded unit and is staffed 24 hours daily.

The position is a full time position at 37.5 hours per week so we can\’t accept part time positions at the moment. There are a variety of day shifts, waking night shifts and sleep in shifts, all of which will be expected to be covered in line with job role and responsibilities, to ensure safe and effective care, treatment and support.
At The Recovery Hub we support people to manage and maintain their mental health and wellbeing, and learn skills required to regain their independence and empower them to move on to more independent accommodation.
At The Recovery Hub experience is not essential, if you have good values, are kind and compassionate and want to make a difference in people’s lives, we want you.

The successful Support Worker will:

  • Have excellent communication skills, emotional intelligence and maturity.
  • The ability to motivate yourself and others and be able to work openly and honestly as part of a team.
  • Have good values, showing compassion, kindness, empathy and understanding to the people they support.
  • Be willing to engage in learning to support the development of themselves and those around them, be flexible and able to adapt to any situation and put the person at the centre of all that they do.

As Support Worker, your responsibilities will include:

  • Encouraging and enabling service users to make day-to-day choices and major life decisions, signposting as appropriate, and to develop a positive self-image and maintain good health.
  • Supporting service users to develop relationships to maintain contact with family and friends.
  • Providing service users with the agreed necessary support to maximise their independence and to develop social and life skills.
  • Supporting social inclusion for people within the local community.

At Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity that we are today. In return, we are committed to rewarding you with a competitive pay and benefits package including:

  • 30 days annual leave entitlement.
  • Company pension scheme, to help grow your retirement pot.
  • Learning and development opportunities to help you to build your career, including a comprehensive induction programme, and the opportunity to undertake further qualifications.
  • Health Cash Plan on completion of probation giving you access to a minimum of £695 cash back for health treatments e.g. dental, therapies, optical, maternity/paternity, NHS prescriptions etc.
  • Generous Occupational Maternity/Paternity pay.
  • Get paid when you want – access your money as you earn it and request your earnings before payday using Dayforce Wallet.
  • Access to an Employee Discount Platform from day one, with discounts and cashback for hundreds of retailers.
  • An employee referral scheme that allows you to earn points that can be converted to cash for family members or friends that you point in Milestones’ direction.

We pride ourselves on delivering the best person-centred care, treatment and support, to enable people to live the lives they choose, to meet their goals and aspirations.

*Please refer to our Refer a Friend policy for full details of eligibility and terms.
Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, and it expects the same commitment from all employees. If successful at interview, an enhanced DBS check will take place. (Formerly CRB) A criminal record is not necessarily a barrier to recruitment. Committed to Equality and Diversity for all. Registered Charity No. 294377.

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Support Worker (RH) employer: Milestones Trust

At Milestones Trust, we pride ourselves on being an exceptional employer dedicated to the well-being and development of our staff. Located in the vibrant city of Bristol, we offer a supportive work culture that values compassion and teamwork, alongside competitive benefits such as a generous annual leave entitlement, health cash plan, and opportunities for professional growth. Join us in making a meaningful impact in the lives of those we support while enjoying a fulfilling career in a nurturing environment.
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Contact Detail:

Milestones Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker (RH)

✨Tip Number 1

Familiarise yourself with the values and mission of The Recovery Hub. Understanding their approach to mental health support will help you align your responses during interviews and demonstrate your commitment to their ethos.

✨Tip Number 2

Highlight any relevant personal experiences or volunteer work that showcases your compassion and empathy. Even if you lack formal experience, sharing stories about how you've supported others can make a strong impression.

✨Tip Number 3

Prepare to discuss scenarios where you've had to work as part of a team or adapt to challenging situations. The ability to demonstrate emotional intelligence and teamwork is crucial for this role.

✨Tip Number 4

Research common challenges faced by individuals with mental health issues and think about how you would approach supporting them. This knowledge will show your proactive attitude and readiness to engage in learning.

We think you need these skills to ace Support Worker (RH)

Excellent Communication Skills
Emotional Intelligence
Compassion and Kindness
Empathy and Understanding
Teamwork and Collaboration
Motivational Skills
Flexibility and Adaptability
Person-Centred Care Approach
Ability to Support Independence
Social Inclusion Advocacy
Problem-Solving Skills
Active Listening
Conflict Resolution
Time Management
Commitment to Continuous Learning

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and values required for the Support Worker position. Highlight your understanding of mental health support and person-centred care in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your communication skills, emotional intelligence, and any relevant experience, even if it's not directly in care.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your commitment to the values of compassion and empathy. Use specific examples from your life or work that demonstrate these qualities.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at Milestones Trust

✨Show Your Values

During the interview, make sure to express your values clearly. The Recovery Hub is looking for individuals who are kind, compassionate, and empathetic. Share personal experiences that highlight these qualities.

✨Demonstrate Communication Skills

Excellent communication is key in this role. Be prepared to discuss how you would effectively communicate with service users and team members. Use examples from past experiences to illustrate your points.

✨Highlight Flexibility and Adaptability

The role requires flexibility in working hours and adapting to various situations. Discuss any previous experiences where you had to adjust quickly to changing circumstances or support needs.

✨Emphasise Teamwork

As a Support Worker, you'll be part of a team. Talk about your ability to work collaboratively and how you can motivate yourself and others. Share examples of successful teamwork from your past roles.

Support Worker (RH)
Milestones Trust
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