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- Tasks: Lead and inspire teams to deliver high-quality, person-centred services for individuals with learning disabilities.
- Company: Milestones Trust, a charity dedicated to providing exceptional support and care.
- Benefits: Competitive salary, 34 days annual leave, flexible pay access, and generous maternity/paternity pay.
- Why this job: Shape the future of learning disability services while making a real difference in people's lives.
- Qualifications: Proven management experience in social care and strong leadership skills.
- Other info: Opportunities for career development and a supportive work culture.
The predicted salary is between 43000 - 44290 £ per year.
£43,000 per annum (rising to £44,290 from 1st April) + Excellent Benefits
30 - 37.5 hours per week
Interview Dates: 11th and 12th March 2026
Milestones Trust is seeking an inspirational Service Manager to lead two of our Learning Disability Services – Crantock Drive and Bath Road. This is an exciting opportunity to shape and deliver modern, responsive, and sustainable services that provide high-quality, personalised support to the people we support.
This role offers the chance to develop and enhance your leadership and management skills, influence how services are led, and sustain positive cultures – all while keeping the needs and aspirations of the people we support at the heart of everything you do.
Key Duties:- Lead and inspire teams to deliver safe, cost-effective, and person-centred services.
- Ensure compliance, meet management responsibilities, and consistently achieve and exceed service KPIs.
- Develop and implement your vision for the future of the services, aligned with Milestones Trust’s values and priorities.
- Foster positive cultures where staff feel supported, recognised, and empowered to use their strengths.
- Work collaboratively with internal and external partners to ensure services remain innovative and responsive.
- Proven management experience in social care or related services.
- Strong systems knowledge and ability to oversee service operations effectively.
- Experience in coaching and leading staff teams, recognising and harnessing individual strengths.
- Creative, energised, and motivated to drive positive change.
- A driving licence is preferred due to the multi-site nature of the role.
Here at Milestones Trust, we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity we are today. That’s why we are committed to rewarding you with a competitive pay and benefits package including:
- 34 days Annual Leave Entitlement (including all recognised public holidays)
- Get paid when you want – Access your money as you earn it and request your earnings before payday using Dayforce Wallet.
- Refer a Friend Scheme earning you up to £750
- Company pension scheme, to help grow your retirement pot
- Generous Occupational Maternity/Paternity pay
- Learning and development opportunities for you to build your career
- Health Cash Plan on completion of probation giving you access to a minimum of £695 cash back for health treatments e.g. Dental, Therapies, Optical, Maternity/Paternity, NHS Prescriptions etc.
We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.
For an informal discussion about the job role please contact Lizzie Jerome on 07801167619.
Service Manager - Learning Disability Services employer: Milestones Trust
Contact Detail:
Milestones Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Learning Disability Services
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Milestones Trust and understand their values and priorities. Think about how your experience aligns with their mission and be ready to share specific examples of your leadership and management skills.
✨Tip Number 3
Showcase your passion for the role! During interviews, let your enthusiasm for supporting individuals with learning disabilities shine through. Talk about your vision for the services and how you can contribute to creating a positive culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Milestones Trust and making a difference.
We think you need these skills to ace Service Manager - Learning Disability Services
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight your management experience in social care and how it aligns with our values at Milestones Trust.
Showcase Your Leadership Skills: We want to see how you lead and inspire teams! Share examples of how you've developed positive cultures and empowered staff in your previous roles. This will help us understand your approach to management.
Be Person-Centred: Remember, the people we support are at the heart of everything we do. Illustrate how you've put individuals' needs first in your past work, and how you plan to continue this in the Service Manager role.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Milestones Trust
✨Know Your Services
Before the interview, make sure you thoroughly understand the Learning Disability Services offered by Milestones Trust. Familiarise yourself with Crantock Drive and Bath Road, and think about how your vision aligns with their values. This will show your genuine interest and help you articulate how you can contribute.
✨Showcase Your Leadership Style
Be prepared to discuss your management experience and how you've successfully led teams in the past. Think of specific examples where you've inspired staff or implemented positive changes. Highlight your coaching skills and how you recognise individual strengths within a team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare scenarios related to service delivery, compliance, and team dynamics. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that demonstrate your interest in the role and the organisation. Inquire about the future direction of the services, team culture, or how they measure success. This shows you're not just interested in the job, but also in contributing to the organisation's mission.