At a Glance
- Tasks: Lead and inspire teams to deliver high-quality support in Learning Disability Services.
- Company: Milestones Trust, a charity dedicated to providing personalised care.
- Benefits: Competitive salary, 34 days leave, health cash plan, and career development opportunities.
- Other info: Dynamic role with opportunities for career progression and a supportive work culture.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Proven management experience in social care and strong team leadership skills.
The predicted salary is between 43000 - 44290 £ per year.
£43,000 per annum (rising to £44,290 from 1st April) + Excellent Benefits
30 - 37.5 hours per week
Interview Dates: 11th and 12th March 2026
Milestones Trust is seeking an inspirational Service Manager to lead two of our Learning Disability Services – Crantock Drive and Bath Road. This is an exciting opportunity to shape and deliver modern, responsive, and sustainable services that provide high-quality, personalised support to the people we support.
This role offers the chance to develop and enhance your leadership and management skills, influence how services are led, and sustain positive cultures – all while keeping the needs and aspirations of the people we support at the heart of everything you do.
Key Duties:- Lead and inspire teams to deliver safe, cost-effective, and person-centred services.
- Ensure compliance, meet management responsibilities, and consistently achieve and exceed service KPIs.
- Develop and implement your vision for the future of the services, aligned with Milestones Trust's values and priorities.
- Foster positive cultures where staff feel supported, recognised, and empowered to use their strengths.
- Work collaboratively with internal and external partners to ensure services remain innovative and responsive.
- Proven management experience in social care or related services.
- Strong systems knowledge and ability to oversee service operations effectively.
- Experience in coaching and leading staff teams, recognising and harnessing individual strengths.
- Creative, energised, and motivated to drive positive change.
- A driving licence is preferred due to the multi-site nature of the role.
Here at Milestones Trust, we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity we are today. That’s why we are committed to rewarding you with a competitive pay and benefits package including:
- 34 days Annual Leave Entitlement (including all recognised public holidays)
- Get paid when you want – Access your money as you earn it and request your earnings before payday using Dayforce Wallet.
- Refer a Friend Scheme earning you up to £750
- Company pension scheme, to help grow your retirement pot
- Generous Occupational Maternity/Paternity pay
- Learning and development opportunities for you to build your career
- Health Cash Plan on completion of probation giving you access to a minimum of £695 cash back for health treatments e.g. Dental, Therapies, Optical, Maternity/Paternity, NHS Prescriptions etc.
We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.
For an informal discussion about the job role please contact Lizzie Jerome on 07801167619.
Service Manager - Learning Disability Services in London employer: Milestones Trust
Milestones Trust is an exceptional employer, offering a nurturing work culture where support workers can thrive while making a meaningful impact in the lives of individuals with learning disabilities. Located in Swindon, the company provides extensive training and flexible shifts, ensuring that employees have ample opportunities for personal and professional growth in a collaborative environment dedicated to empowering lives.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Learning Disability Services in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that Service Manager role.
✨Tip Number 2
Prepare for those interviews! Research Milestones Trust, understand their values, and think about how your experience aligns with their mission. Practise common interview questions and be ready to showcase your leadership skills.
✨Tip Number 3
Showcase your passion for social care! During interviews, share specific examples of how you've inspired teams or driven positive change in previous roles. Let them see your commitment to person-centred services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Milestones Trust and making a difference in the lives of those we support.
We think you need these skills to ace Service Manager - Learning Disability Services in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in social care and management. We want to see how your skills align with the role of Service Manager, so don’t hold back on showcasing your relevant achievements!
Show Your Passion:Let your enthusiasm for supporting individuals with learning disabilities shine through in your application. We’re looking for someone who is not just qualified but also genuinely motivated to make a difference in people’s lives.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and how they relate to the key duties of the role. We appreciate clarity and focus!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can process your application smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Milestones Trust
✨Know Your Stuff
Make sure you understand the key duties and responsibilities of a Service Manager in Learning Disability Services. Familiarise yourself with Milestones Trust's values and how they align with your own experiences. This will help you demonstrate your passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired others, met KPIs, or fostered a positive culture. Be ready to discuss how you can bring that same energy to Crantock Drive and Bath Road.
✨Be Person-Centred
Since the role is all about providing high-quality, personalised support, be prepared to talk about how you prioritise the needs and aspirations of those you support. Share any relevant experiences that highlight your commitment to person-centred care.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the services, team dynamics, and future goals of Milestones Trust. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
