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- Tasks: Lead a team of auditors to ensure high-quality care and compliance.
- Company: Join Milestones Trust, a charity dedicated to person-centred care.
- Benefits: Enjoy 34 days annual leave, flexible hours, and health cash plan.
- Why this job: Make a real impact on care standards while developing your career.
- Qualifications: Experience in quality auditing and strong team management skills.
- Other info: Flexible working environment with opportunities for growth and development.
The predicted salary is between 40850 - 45485 £ per year.
£40,850 per annum (prorated) + Excellent Benefits
22 hours per week
The role is office and field based (hours are flexible).
Closing Date: 11th November 2025
Click here to view job profile
An exciting opportunity has arisen to join Milestones Trust as our Lead Auditor.
We\’re looking for a detail-oriented and values-driven professional to lead our Quality Auditing function. This is a key role in ensuring that the Trust continues to deliver high standards of care and support, while meeting regulatory requirements and driving continuous improvement.
You\’ll lead a small team of auditors, manage audit schedules, and work closely with services across the Trust to gather feedback, assess performance, and share best practice. Your work will directly contribute to improving outcomes for the people we support.
Why join us?
Milestones Trust is committed to delivering high-quality, person-centred care. As Lead Auditor, you\’ll play a vital role in ensuring our services meet the highest standards and continue to evolve. You\’ll be part of a supportive, forward-thinking team that values integrity, learning, and impact.
What you\’ll be doing:
- Leading and supporting the Quality Auditors team, including line management and development.
- Managing audit schedules and assignments across all Trust services.
- Conducting quality and GDPR audits (both desktop and onsite).
- Ensuring auditing tools are compliant with CQC, GDPR and other relevant standards.
- Streamlining audit tools and processes to support digital transformation.
- Capturing and analysing performance data using electronic systems in use across the trust.
- Producing clear, insightful reports and presenting findings to stakeholders.
- Gathering feedback from people we support through audits, surveys, and visits.
- Identifying and sharing best practices across services.
- Supporting services during inspections, including pre- and post-inspection input.
- Travelling to services across Bristol, South Gloucestershire, North Somerset, BANES, Swindon, and Wiltshire as required.
What we\’re looking for:
- Experience in quality auditing or compliance roles, ideally within health or social care.
- Experience in effective team management
- Strong understanding of regulatory frameworks (CQC, GDPR).
- Excellent analytical and reporting skills.
- Confident communicator with the ability to engage a wide range of stakeholders.
- A proactive, solution-focused mindset with a commitment to continuous improvement.
- Ability to work independently and as part of a collaborative team.
- Comfortable using remote collaboration tools in a hybrid working environment.
Here at Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn\’t be the charity we are today. That\’s why we are committed to rewarding you with a competitive pay and benefits package including:
- 34 days Annual Leave Entitlement (including all recognised public holidays)
- Get paid when you want – Access your money as you earn it and request your earnings before payday using Dayforce Wallet.
- Refer a Friend Scheme earning you up to £750
- Company pension scheme, to help grow your retirement pot
- Generous Occupational Maternity/Paternity pay
- Learning and development opportunities for you to build your career
- Health Cash Plan on completion of probation giving you access to a minimum of £695 cash back for health treatments e.g. Dental, Therapies, Optical, Maternity/Paternity, NHS Prescriptions etc.
We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.
For an informal discussion about the role please contact Dru Phillips on
- Please refer to our Refer a Friend policy for full details of eligibility and terms.
Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees. If successful at interview an enhanced DBS check will take place. (Formerly CRB) A criminal record is not necessarily a barrier to recruitment. Committed to Equality and Diversity for all. Registered Charity No
Lead Auditor employer: Milestones Trust
Contact Detail:
Milestones Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Auditor
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Let them know you're on the lookout for a Lead Auditor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of CQC and GDPR regulations. Be ready to discuss how your experience aligns with the Trust's commitment to high-quality, person-centred care. Show them you’re not just a fit for the role, but for their values too!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Milestones Trust and contributing to their mission of delivering top-notch care.
We think you need these skills to ace Lead Auditor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in quality auditing and compliance. We want to see how your skills align with the role of Lead Auditor, so don’t hold back on showcasing your relevant achievements!
Showcase Your Team Management Skills: Since you'll be leading a small team, it’s important to emphasise your experience in team management. Share examples of how you've supported and developed team members in previous roles – we love to see that collaborative spirit!
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and structure your thoughts logically. We appreciate well-organised applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Milestones Trust
✨Know Your Stuff
Make sure you brush up on your knowledge of quality auditing and compliance, especially within health and social care. Familiarise yourself with the CQC and GDPR regulations, as these will likely come up during your interview.
✨Showcase Your Leadership Skills
As a Lead Auditor, you'll be managing a team. Be prepared to discuss your experience in team management and how you've supported your team in the past. Share specific examples that highlight your ability to lead and develop others.
✨Prepare Insightful Questions
Think about what you want to know about Milestones Trust and the role. Asking insightful questions shows your genuine interest and helps you assess if the organisation aligns with your values and career goals.
✨Practice Your Reporting Skills
Since producing clear reports is a key part of the job, practice explaining complex information in a straightforward way. You might be asked to present findings or discuss how you would approach reporting, so be ready to demonstrate your analytical skills.