At Milestones Trust we support adults with learning disabilities and mental health needs to live their best lives. Join our team, where your skills will enhance the wellbeing of the individuals we support. We believe in the power of people – those we support and those we work alongside. Our values guide everything we do:
- We start with the individual
- We bring people close
- We take our creativity to work with us
- We are courageous in our approach
We are a not-for-profit charitable organisation with a 40-years history of offering person-centred support to vulnerable people with learning disabilities and mental health needs. The people we support are always at the heart of everything we do. This is a fantastic opportunity to use your skillset to contribute to a values-driven organisation.
Job Purpose
We're looking for a Business Intelligence Analyst to join our Data & Analytics team. You'll develop Power BI reports and dashboards that help colleagues across Milestones Trust make informed, evidence-based decisions.
Working closely with stakeholders, business analysts and data engineers, you'll turn trusted data into clear, actionable insight that supports care delivery, operational performance and continuous improvement.
What you'll do
- Design, build and improve Power BI reports, dashboards and insight products.
- Translate business requirements into meaningful metrics and reporting solutions.
- Develop DAX measures and reporting logic.
- Validate data, investigate issues and ensure reporting accuracy.
- Work with trusted, governed datasets and agreed data definitions.
- Apply security, GDPR and information governance requirements.
- Produce clear documentation and user guidance.
- Support report adoption through training and stakeholder engagement.
- Identify opportunities to improve reporting, reduce manual processes and increase self-service analytics.
What we’re looking for
- Strong experience developing Power BI reports and dashboards.
- Good knowledge of DAX and Power BI data models.
- Strong analytical and problem-solving skills.
- Experience gathering requirements and working with stakeholders.
- Ability to explain data and insights to both technical and non-technical audiences.
- Experience validating reports and resolving data quality issues.
- Understanding of GDPR, confidentiality and data protection principles.
- Experience with Microsoft Fabric.
- Understanding of data warehousing concepts.
- Knowledge of Power BI security and deployment processes.
- Experience in health, social care, charity or regulated environments.
This is an opportunity to play a key role in developing organisational reporting and insight capability. You'll work with modern Microsoft data technologies, collaborate with stakeholders across the Trust, and help ensure decisions are driven by trusted data and meaningful insight.
Here at Milestones Trust, we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity we are today. That’s why we are committed to rewarding you with a competitive pay and benefits package including:
- 34 days Annual Leave Entitlement (including all recognised public holidays)
- Get paid when you want – Access your money as you earn it and request your earnings before payday using Dayforce Wallet.
- Company pension scheme, to help grow your retirement pot
- Generous Occupational Maternity/Paternity pay
- Learning and development opportunities for you to build your career
- Health Cash Plan on completion of probation giving you access to a minimum of £695 cash back for health treatments e.g. Dental, Therapies, Optical, Maternity/Paternity, NHS Prescriptions etc.
We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.
Sanderson is acting as an employment agency for this role on behalf of Milestones Trust.
Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees. If successful at interview an enhanced DBS check will take place. (Formerly CRB) A criminal record is not necessarily a barrier to recruitment. Committed to Equality and Diversity for all. Registered Charity No. 294377.
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Business Intelligence Analyst employer: Milestones Trust
Milestones Trust is an exceptional employer that prioritises the wellbeing and development of its staff, offering a supportive work culture where every team member is valued. Located just a stone's throw from Marlborough town centre, our home provides a serene environment for both employees and the adults we support, with ample opportunities for professional growth through nationally recognised qualifications and flexible working arrangements. With a comprehensive benefits package including generous leave, health cash plans, and a company pension scheme, we ensure our Support Workers are well-equipped to thrive in their roles while making a meaningful impact in the lives of those they care for.
