At a Glance
- Tasks: Coordinate care for individuals with learning disabilities and lead a dedicated team.
- Company: Join Milestones Trust, a respected charity focused on high-quality care.
- Benefits: Enjoy 34 days of leave, flexible working, and health cash plans.
- Other info: Be part of a supportive team committed to equality and diversity.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in care settings and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a motivated and experienced Service Coordinator to join our team at Mortimer House. Mortimer House is a busy and fast‑paced service supporting up to 21 people with learning disabilities, dementia, sensory impairments, and complex health needs. We have a large, dedicated staff team who are well regarded by families and professionals, and who are committed to delivering high‑quality, person‑centred care. This is a key role within the service, supporting the day‑to‑day running of the home and helping ensure safe, effective, and responsive care for the people we support.
The Role
- Supporting the day‑to‑day management of the home
- Leading and coordinating shifts, providing direction and support to staff
- Coordinating people’s care and leading a Planning Team
- Writing, reviewing, and updating care plans and risk assessments
- Supporting with rota management, staffing allocation, and shift coordination
- Leading handovers and supporting team communication
- Supporting safe medication practice and care delivery
- Monitoring standards within the service and supporting good practice
- Liaising with families, professionals, and external agencies
- Supporting audits, compliance, and service improvements
- Working closely with the Service Manager and Nursing Team to maintain a high‑quality service
About You
- Experience working within a care setting, ideally in a senior or supervisory role
- Confidence leading shifts and supporting a staff team
- Strong understanding of person‑centred care
- Organised and able to manage competing priorities
- Strong communication skills with staff, families, and professionals
- Motivated to improve outcomes for the people we support
- Ability to manage concerns or issues within the service
What We Offer in Return
- 34 days’ annual leave, including recognised public holidays
- Learning and development to support your career growth
- Nationally recognised qualifications, from entry‑level care to management
- Flexible working, with rotas provided in advance
- Occupational Sick Pay after two years, increasing with service
- Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
- Enhanced maternity and paternity pay
- Free enhanced DBS check
- Dayforce Wallet, giving you access to your earnings before payday
- Employee referral scheme with financial rewards
- Employee Assistance Programme from day one, offering confidential 24/7 support
- Company pension scheme to help grow your retirement savings
Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees. If successful at interview an enhanced DBS check will take place. Committed to Equality and Diversity for all. Registered Charity No. 294377.
Service Coordinator - Learning disabilities - Kingswood in Bristol employer: Milestones Trust
Milestones Trust is an exceptional employer, dedicated to providing high-quality, person-centred care in a supportive and collaborative environment. Located in Kingswood, our team enjoys generous benefits such as 34 days of annual leave, flexible working arrangements, and extensive learning and development opportunities, ensuring that every employee can grow and thrive in their career while making a meaningful impact on the lives of those we support.
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator - Learning disabilities - Kingswood in Bristol
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Milestones Trust.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Milestones Trust!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Milestones Trust, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Milestones Trust or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Coordinator - Learning disabilities - Kingswood in Bristol
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Milestones Trust:Before hitting send, make sure to tailor your application specifically to Milestones Trust! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Milestones Trust
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
