At a Glance
- Tasks: Support individuals with mental health needs to live their best lives and gain independence.
- Company: Milestones Trust, a dedicated charity focused on mental health support.
- Benefits: 30 days annual leave, flexible working, and health cash plan for treatments.
- Other info: Join a small, passionate team with great career growth opportunities.
- Why this job: Make a real difference in people's lives while developing your own skills.
- Qualifications: Confident, proactive, and excellent communication skills required.
The predicted salary is between 20000 - 25000 € per year.
We aim to achieve just one goal when supporting people with enduring mental health needs living in the community – giving the people we support every chance to live their best life! Whether that’s through gaining more independence, learning a new skill, attending education, or securing their own paid job, we work with every individual to make sure that they can live with maximum choice and involvement.
This is an interesting and varied role, which would suit a confident, self-motivated person who enjoys meeting people and can use their initiative to identify and capitalise on opportunities for development. We are a small team who support people who live independently in their own homes, in a shared environment or in their own flats. This role requires working across multiple services within the Bristol and South Gloucestershire area, including Fishponds, Downend, Southville and other locations in our outreach services. Shift patterns vary and are flexible around what the individuals would like support with each week. Support hours include some evenings and weekends and lone working will also be a requirement of the role, so being self-motivated and able to use your initiative is crucial.
As Support Worker, your responsibilities will include:
- Supporting people to manage a tenancy
- Develop strategies and resilience to manage their own mental health
- Developing independent living skills
- Budgeting
- Support to manage relationships and much, much more.
The successful Support Worker will:
- Be person-centred in your approach, encouraging, inspiring and can think creatively
- Have excellent active listening and communication skills and can adapt your skills and knowledge to the needs of the people you will be supporting
- Are flexible, proactive and passionate about supporting people to achieve their goals
- Hold a current driving license and can use your own car for work
At Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity that we are today. In return, we are committed to rewarding you with a competitive pay and benefits package including:
- 30 days’ annual leave, including recognised public holidays
- Learning and development to support your career growth
- Nationally recognised qualifications, from entry‑level care to management
- Flexible working, with rotas provided in advance
- Occupational Sick Pay after two years, increasing with service
- Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
- Enhanced maternity and paternity pay
- Free enhanced DBS check
- Dayforce Wallet, giving you access to your earnings before payday
- Employee referral scheme with financial rewards
- Employee Assistance Programme from day one, offering confidential 24/7 support
- Company pension scheme to help grow your retirement savings
If you have any questions, or would like to have an informal chat about the role please do call or text Kelly Ramage, Service Manager, on 07825515247 or Dom Trott, Service Manager, on 07824369198.
Support Worker – Mental Health Services – Bristol and South Glos (multiple locations) employer: Milestone Trust
At Milestones Trust, we pride ourselves on being an exceptional employer dedicated to empowering our staff and the individuals we support. Our inclusive work culture fosters personal and professional growth, offering extensive training opportunities and a competitive benefits package, including generous annual leave and health cash plans. Working in the vibrant Bristol and South Gloucestershire area, you'll enjoy a flexible working environment that values your initiative and creativity while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker – Mental Health Services – Bristol and South Glos (multiple locations)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Milestones Trust. Check out their website and social media to see how they engage with the community and support their staff. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your active listening skills! During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and relate your experiences to the role of a Support Worker. This shows that you can adapt your communication style to meet the needs of the people you'll be supporting.
✨Tip Number 3
Be ready to share your initiative! Think of examples where you've identified opportunities for development or helped someone achieve their goals. This is key for a role that requires creativity and proactivity, so come prepared with stories that highlight your strengths.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few questions ready about the role or the team. This not only shows your interest but also helps you gauge if this is the right fit for you. And remember, apply through our website to keep it all streamlined!
We think you need these skills to ace Support Worker – Mental Health Services – Bristol and South Glos (multiple locations)
Some tips for your application 🫡
Be Person-Centred:When writing your application, make sure to highlight your person-centred approach. We want to see how you can inspire and encourage the individuals you'll be supporting, so share examples of how you've done this in the past!
Show Your Flexibility:Flexibility is key in this role! In your application, mention any experiences where you've adapted to changing situations or needs. This will show us that you're ready to tackle the varied challenges that come with supporting people in their own homes.
Communicate Clearly:Excellent communication skills are a must! Use your application to demonstrate how you listen actively and adapt your communication style to suit different individuals. This will help us see how you can connect with those you’ll be supporting.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Milestone Trust
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Worker in mental health services. Familiarise yourself with the key responsibilities and the person-centred approach they value. This will help you demonstrate your knowledge and passion for supporting individuals in their journey.
✨Showcase Your Skills
Prepare examples that highlight your active listening and communication skills. Think of situations where you've successfully supported someone or helped them achieve their goals. This will show that you can adapt your skills to meet the needs of the people you'll be working with.
✨Be Ready for Flexibility
Since the role involves varied shift patterns and working across multiple locations, be prepared to discuss your availability and how you can manage your time effectively. Highlight your proactive nature and willingness to adapt to different situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, support strategies, or training opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
