Duty Manager

Duty Manager

Trowbridge Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily hotel operations and ensure exceptional guest experiences.
  • Company: Join a dynamic hospitality team dedicated to high standards of service.
  • Benefits: Enjoy a full-time, permanent position with opportunities for growth.
  • Why this job: Be the face of hospitality, making memorable moments for guests every day.
  • Qualifications: Experience in hospitality leadership and a passion for guest service are essential.
  • Other info: Bilingual skills are a plus; thrive in a diverse and fast-paced environment.

The predicted salary is between 28800 - 43200 £ per year.

We are seeking a dedicated and professional Duty Manager to oversee daily operations within our establishment. The ideal candidate will possess strong leadership skills and a passion for providing exceptional guest services. As the Duty Manager, you will be responsible for ensuring that all hotel operations run smoothly and efficiently, while maintaining high standards of hospitality. This role re…

Duty Manager employer: Miles Recruitment

Join our dynamic team as a Duty Manager, where we prioritize exceptional guest experiences and foster a supportive work environment. Our company offers competitive benefits, ongoing training, and opportunities for career advancement, all within a vibrant location that values diversity and teamwork. Embrace the chance to lead a passionate team and make a meaningful impact in the hospitality industry.
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Contact Detail:

Miles Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager

✨Tip Number 1

Familiarize yourself with the specific hotel or establishment where you're applying. Understanding their unique culture, values, and guest service philosophy can help you tailor your approach during the interview.

✨Tip Number 2

Highlight your leadership experiences in previous roles. Be ready to share specific examples of how you've motivated a team or resolved conflicts, as this will demonstrate your capability to manage staff effectively.

✨Tip Number 3

Prepare to discuss your problem-solving skills. Think of scenarios where you've successfully handled guest complaints or operational challenges, as this will showcase your proactive approach to managing daily operations.

✨Tip Number 4

If you have bilingual or multilingual abilities, make sure to mention them during your conversation. This can set you apart from other candidates and highlight your ability to cater to a diverse clientele.

We think you need these skills to ace Duty Manager

Leadership Skills
Guest Service Excellence
Team Management
Problem-Solving Skills
Communication Skills
Conflict Resolution
Organizational Skills
Staff Training and Development
Time Management
Bilingual or Multilingual Abilities
Knowledge of Health and Safety Regulations
Performance Evaluation
Recruitment and Onboarding
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in the hospitality industry, especially any supervisory roles. Emphasize your leadership skills and guest service achievements to align with the Duty Manager position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your proactive approach to problem-solving. Mention specific examples of how you've successfully managed teams and improved guest experiences in previous roles.

Highlight Language Skills: If you are bilingual or multilingual, be sure to mention this prominently in your application. This is a desirable trait for the role and can set you apart from other candidates.

Prepare for Potential Questions: Think about common interview questions related to team management, guest service scenarios, and problem-solving. Prepare thoughtful responses that demonstrate your experience and commitment to high standards in hospitality.

How to prepare for a job interview at Miles Recruitment

✨Showcase Your Leadership Skills

As a Duty Manager, strong leadership is key. Be prepared to share specific examples of how you've successfully led a team in the past, highlighting your ability to motivate and inspire others.

✨Demonstrate Guest Service Excellence

Since the role focuses on providing exceptional guest services, think of instances where you went above and beyond for a guest. This will show your commitment to creating memorable experiences.

✨Prepare for Problem-Solving Scenarios

Expect questions that assess your problem-solving skills. Prepare to discuss challenges you've faced in previous roles and how you resolved them while maintaining a calm demeanor.

✨Familiarize Yourself with Hotel Operations

Understanding daily hotel operations is crucial. Brush up on common procedures and policies in the hospitality industry, so you can speak confidently about how you would ensure compliance and efficiency.

Duty Manager
Miles Recruitment
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  • Duty Manager

    Trowbridge
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-03-15

  • M

    Miles Recruitment

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