At a Glance
- Tasks: As an Account Manager, you'll build client relationships and ensure smooth service delivery.
- Company: Join a well-established company that has seen significant growth in the last 18 months.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
- Why this job: This role offers a chance to make an impact while working with diverse clients and projects.
- Qualifications: Strong communication skills and organizational abilities are essential for success in this role.
- Other info: Experience with Salesforce is a plus, but not mandatory.
The predicted salary is between 36000 - 60000 £ per year.
Our wonderful and repeat client are looking to recruit an additional Account Manager for their team. The business is very well-established and has grown significantly in the last 18 months both by acquisition and organically. As the teams new Account Manager, you will be a point of contact for their clients, building and maintaining long-term relationships while ensuring the smooth delivery of their services. You will manage client communications, handle administrative tasks, and oversee the allocation and completion of tasks instructed to external parties as well as the following key responsibilities: * Build and maintain strong, long-lasting relationships with clients. * Prepare and deliver detailed client reports. * Attend and participate in client meetings. * Handle client calls and emails professionally and promptly. * Manage new work instructions via our CRM system (Salesforce). * Allocate tasks to contractors and oversee project completion. * Work independently, following up with other departments and stakeholders to ensure projects are on track. * Handle client complaints efficiently, following agreed escalation processes. * Review and approve contractor invoices, liaising with Accounts and Credit Control on payment matters. * Collaborate with the Sales Team to identify new opportunities for growth. What We’re Looking For: * Excellent verbal and written communication skills. * Strong organis…
Account Manager employer: Miles Recruitment Ltd
Contact Detail:
Miles Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarize yourself with Salesforce, as it's a key tool for managing client communications and work instructions. Consider taking a quick online course or tutorial to brush up on your skills.
✨Tip Number 2
Practice your communication skills by engaging in mock client meetings with friends or colleagues. This will help you feel more confident when handling real client calls and emails.
✨Tip Number 3
Research the company’s recent projects and client success stories. Being knowledgeable about their work will allow you to engage more meaningfully during interviews and demonstrate your interest.
✨Tip Number 4
Network with current or former employees of the company on LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Account Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in account management or similar roles. Provide specific examples of how you've built and maintained client relationships, managed communications, and handled administrative tasks.
Showcase Communication Skills: Since excellent verbal and written communication skills are crucial for this role, make sure to demonstrate these in your application. Use clear and professional language, and consider including a brief example of a successful client interaction.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses the specific needs of the company. Mention your familiarity with CRM systems like Salesforce and your ability to work independently while collaborating with teams, as these are important aspects of the job.
How to prepare for a job interview at Miles Recruitment Ltd
✨Showcase Your Communication Skills
As an Account Manager, excellent verbal and written communication is key. Prepare to demonstrate your ability to communicate effectively by sharing examples of how you've successfully managed client relationships in the past.
✨Be Ready to Discuss Client Management
Expect questions about how you build and maintain long-lasting relationships with clients. Have specific examples ready that highlight your approach to client communications and how you've handled challenges or complaints.
✨Familiarize Yourself with Salesforce
Since managing new work instructions via a CRM system like Salesforce is part of the role, it’s beneficial to familiarize yourself with its functionalities. If you have experience with Salesforce, be prepared to discuss how you've used it to manage client interactions.
✨Demonstrate Your Organizational Skills
The role requires strong organizational skills to oversee project completion and manage multiple tasks. Be ready to share how you prioritize tasks and ensure projects stay on track, possibly using examples from previous roles.