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- Tasks: Lead a team to deliver exceptional customer service and maximise sales in a travel agency.
- Company: Join the No 1 independent travel agency in the South West and Wales.
- Benefits: Enjoy competitive salary, employee discounts, and opportunities for free or subsidised travel.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team that helps customers find their dream holidays.
- Qualifications: Previous managerial experience in retail travel and a passion for travel and tourism.
The predicted salary is between 30000 - 40000 £ per year.
As the South West and Wales No 1 independent travel agency, Miles Morgan Travel specialise in luxury holidays, Ocean and River Cruises alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, and more.
We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of many discounts when booking your own holidays.
We are looking for an experienced Branch Manager for our new branch in Frome. Training and developing a team of Travel Specialists, you will be responsible for:
- Motivating your team to deliver exceptional customer service to maximise sales and overall profitability, whilst ensuring the branch runs efficiently and effectively in line with company procedures.
- Finding every customer their ideal holiday in order to achieve both individual and team sales targets.
- Leading by example and directing the coaching and development of staff to ensure the company's high standards are maintained.
- Ensuring the effective day-to-day operation of the retail branch and foreign exchange bureau.
- Supervising, coaching and developing branch staff.
- Increasing the exposure of the branch and developing new business leads.
- Monitoring staff performance, addressing any areas for development in order to achieve maximum staff productivity whilst ensuring staff motivation and morale is maintained.
- Acting as a figurehead within the local community and attending all promotional activities and events.
Requirements:
- Enthusiasm and a positive attitude with a commitment to contribute to the growth of the business.
- Good accuracy and numerical skills with the ability to understand and interpret financial statistics.
- Ability to assist with the development of staff in order to maximise job satisfaction and performance.
- Previous managerial/supervisory experience ideally working within a retail travel branch.
- Passionate about travel and tourism.
- Excellent travel product knowledge with a good working knowledge of tour operator systems.
- Previous travel agency sales experience with a proven sales record.
Job Type: Full-time
- Company events
- Company pension
- Employee discount
- Free or subsidised travel
- Private dental insurance
- Private medical insurance
- Driving Licence (preferred)
Locations
Regional Manager - Private Healthcare in Frome, Somerset employer: Miles Morgan Travel
Contact Detail:
Miles Morgan Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Manager - Private Healthcare in Frome, Somerset
✨Tip Number 1
Network like a pro! Get out there and connect with people in the travel industry. Attend local events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your passion for travel! When you get the chance to chat with hiring managers or during interviews, share your travel experiences and how they’ve shaped your customer service skills. This will help you stand out as someone who truly understands the industry.
✨Tip Number 3
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their goals. Practise common interview questions and come armed with examples of how you've led teams and boosted sales in the past.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows you’re genuinely interested in being part of our journey in delivering exceptional customer service.
We think you need these skills to ace Regional Manager - Private Healthcare in Frome, Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Regional Manager. Highlight your previous managerial experience in retail travel and any specific achievements that showcase your ability to lead a team and drive sales.
Show Your Passion: Let your love for travel shine through in your application. Share personal experiences or insights that demonstrate your enthusiasm for the industry and how it aligns with our mission at Miles Morgan Travel.
Be Specific in Your Cover Letter: In your cover letter, be specific about how you can contribute to our branch in Frome. Mention your strategies for motivating staff and improving customer service, as well as any innovative ideas you have for increasing business leads.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Miles Morgan Travel
✨Know Your Stuff
Make sure you brush up on your travel product knowledge and the latest trends in luxury holidays. Familiarise yourself with the company’s offerings and be ready to discuss how you can contribute to their success.
✨Showcase Your Leadership Skills
As a potential Branch Manager, it’s crucial to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully coached staff in the past and how you plan to maintain high standards at the new branch.
✨Be Community-Focused
Since the role involves acting as a figurehead in the local community, think about ways you can engage with local events or initiatives. Share any previous experiences where you’ve built relationships within a community to boost business.
✨Bring Your Passion for Travel
Your enthusiasm for travel and tourism should shine through during the interview. Be prepared to share your own travel experiences and how they’ve shaped your understanding of customer needs in the travel industry.