At a Glance
- Tasks: Manage tenancies and provide top-notch support to landlords and tenants.
- Company: Join Miles & Barr, a leading lettings and estate agency in Kent.
- Benefits: Enjoy discounts, wellbeing resources, professional development, and fun company socials.
- Other info: Dynamic team culture with excellent growth opportunities.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Strong communication skills and resilience in a fast-paced environment.
The predicted salary is between 26000 - 28000 £ per year.
Welcome to Miles & Barr, we’re known for leading the way in Kent. As part of Lomond, the UK’s leading network of lettings and estate agencies, we’re proud to have 12 offices and over 190 staff ready to assist our customers. With our team’s extensive industry expertise and local knowledge, we’re here to help people find, sell and let their property.
This role can be based in either our Folkestone, Thanet or Herne Bay offices. The salary package on offer is £26,000 - £28,000.
You will ensure that the properties under your care meet all legal and contractual obligations whilst providing excellent customer service.
Let’s talk about the Property Relationship Manager role. It involves:
- Managing the tenancies for all properties that are in your portfolio.
- Taking ownership of all issues and queries to achieve a successful outcome for all parties involved.
- Providing support to a busy, fast paced team.
We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:
- Excellent communication skills, as you will be speaking with both landlords and tenants.
- Superb written and verbal skills.
- Resilience when working in a fast paced & demanding environment.
- Ability to prioritise tasks & responsibilities.
At Miles & Barr, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- Planning for retirement? We've got you covered with that important pension pot.
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!
We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. Join us and experience a workplace that truly values you. Apply today!
Property Relationship Manager: Tenant & Landlord Support employer: Miles & Barr Limited
At Miles & Barr, we pride ourselves on being a leading employer in Kent, offering a vibrant work culture that values teamwork and individual growth. With a commitment to employee wellbeing, we provide an array of benefits including discounts through our smart spending app, professional development funding, and enhanced family leave. Join us in our Folkestone, Thanet, or Herne Bay offices, where you can thrive in a supportive environment while making a meaningful impact in the property sector.
StudySmarter Expert Advice🤫
We think this is how you could land Property Relationship Manager: Tenant & Landlord Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector, attend local events, and don’t be shy about letting people know you’re on the hunt for a Property Relationship Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching Miles & Barr and understanding their values and services. Tailor your responses to show how your skills align with their mission of providing excellent customer service and managing tenancies effectively.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with both landlords and tenants, consider doing mock interviews or role-playing scenarios to boost your confidence and ensure you can handle any queries that come your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Miles & Barr team. Let’s get you that Property Relationship Manager position!
We think you need these skills to ace Property Relationship Manager: Tenant & Landlord Support
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Property Relationship Manager role. Highlight your communication skills and experience in managing tenancies, as these are key to impressing us at Miles & Barr.
Showcase Your Resilience:In your application, share examples of how you've thrived in fast-paced environments. We love candidates who can juggle multiple tasks while keeping a cool head, so don’t hold back on those stories!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate superb written skills, so make sure your application reflects that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our dynamic team!
How to prepare for a job interview at Miles & Barr Limited
✨Know Your Stuff
Before the interview, make sure you research Miles & Barr and their approach to property management. Understand their values, services, and what sets them apart in the industry. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Property Relationship Manager, you'll need to communicate effectively with both landlords and tenants. Prepare examples of how you've successfully handled difficult conversations or resolved conflicts in the past. This will demonstrate your ability to manage relationships and provide excellent customer service.
✨Be Ready for Fast-Paced Questions
Given the dynamic nature of the role, expect questions about how you handle pressure and prioritise tasks. Think of specific situations where you've thrived in a busy environment and be ready to share those experiences. This will highlight your resilience and organisational skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, the challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you determine if Miles & Barr is the right fit for you too.
