Field Service Operator in Leeds

Step into a leading utilities company where innovation, customer focus and high standards truly matter. At Last Mile Asset Management, part of the Last Mile Group, we are committed to delivering smart, reliable solutions across the multi‐utility sector. Our Field Services team is expanding, and we are pleased to welcome a proactive and capable Field Services Operator (Meter Reader) to support our continued growth.

As a Field Services Operator (Meter Reader), you will be based in Leeds and will travel to sites across England and Wales. Your role will be varied, with responsibilities ranging from automated and manual meter readings to conducting inspections, investigating faults and installing or troubleshooting remote monitoring equipment. You will also play an important role in identifying and documenting why certain meters fail to connect to the AMR system, helping us maintain the high levels of quality and reliability our customers expect.

This is an excellent opportunity for someone with limited experience who is looking to develop their skills, or for an individual seeking a career change. We will provide full training and support to help you succeed in the role.

Here at Last Mile, we pride ourselves in providing a great range of benefits including a fantastic amount of annual leave, including a Christmas shut down:

• 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays
• Holiday buy scheme
• Discretionary bonus
• EV and ULEV salary sacrifice scheme (subject to minimum length of service)
• Cycle to work salary sacrifice scheme
• Up to 7% employer pension contribution
• Volunteering Day
• Life assurance (x4 annual basic salary)
• Retail, travel and leisure discounts via our MilesMore benefits platform
• Refer a friend incentive
• Stream – Financial wellbeing platform
• Employee assistance programme
• Flexible start and finish times for eligible roles
• Private medical insurance
• Company sick pay

Your responsibilities as a Field Services Operator (Meter Reader):

• Capture meter readings using automated AMR systems and conduct manual readings where required.
• Identify, investigate, and report issues such as non‐connecting meters, anomalies, and faulty equipment, escalating when necessary.
• Complete meter-related tasks including serial number checks, logging updates, and carrying out meter exchanges.
• Install, inspect, troubleshoot, and arrange maintenance for remote pressure and flow monitoring equipment while maintaining accurate operational records.
• Uphold Health & Safety standards by following all procedures, using appropriate PPE, and proactively reporting hazards, near misses, or incidents.

Experience / Knowledge:

• Basic mechanical and electrical fault-finding skills.
• Ability to work independently and manage time effectively.
• Full UK driving licence.

We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received.

Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We take responsibility for the ‘last mile’ of infrastructure that connects developments to wider distribution networks. Our strong history in gas and electricity connections, deep knowledge of the industry and secure investor backing means we can provide a comprehensive multi-utility solution that includes clean (ground source) heat networks, electricity, water and wastewater.

At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply.