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- Tasks: Be the friendly face of our practice, helping patients with their needs.
- Company: Join a caring healthcare team in Milborne Port and Templecombe.
- Benefits: Flexible part-time hours, supportive environment, and training provided.
- Other info: Opportunity for growth and learning in a dynamic healthcare setting.
- Why this job: Make a difference in patients' lives while gaining valuable experience.
- Qualifications: GCSEs in English and Maths; healthcare experience is a plus.
The predicted salary is between 12 - 15 £ per hour.
This is a part-time role based at Milborne Port and the Templecombe branch. You will be the first point of contact for patients, helping them access the right care and supporting the smooth running of the practice.
Responsibilities:
- Answer phone calls and respond to online patient requests
- Help patients with appointments, results, referrals, and general queries
- Welcome and assist patients at the reception desk
- Use clinical systems (training provided) to manage patient information and bookings
- Handle emails, post, and general admin tasks
- Maintain a clean, organised, and secure reception area
- Support clinicians with tasks such as contacting patients
- Follow strict confidentiality and data protection procedures
- Open/close the surgery when required
- A degree of flexibility is essential to provide cover for holidays and sickness.
Experience:
Previous experience in a healthcare setting would be beneficial.
Qualifications:
- GCSE grade A to C in English and Maths
- Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Reception Administrator in Templecombe employer: Milborne Port Surgery
Contact Detail:
Milborne Port Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Administrator in Templecombe
✨Tip Number 1
Make sure to research the practice before your interview. Knowing about their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to reception duties. Think about how you would handle patient queries or manage a busy reception area, as these scenarios are likely to come up.
✨Tip Number 3
Dress smartly and arrive early for your interview. First impressions matter, and being punctual shows that you’re reliable and ready to take on the responsibilities of the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and reinforce your enthusiasm for the position.
We think you need these skills to ace Reception Administrator in Templecombe
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in a role like Reception Administrator, so don’t be afraid to be yourself.
Tailor Your Application: Make sure to tailor your application specifically for the Reception Administrator role. Highlight any relevant experience in healthcare settings and how it relates to the responsibilities listed in the job description. This shows us that you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do, so why not give it a go?
How to prepare for a job interview at Milborne Port Surgery
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Reception Administrator. Familiarise yourself with tasks like managing patient information, handling queries, and supporting clinicians. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As the first point of contact for patients, strong communication is key. Practice answering common questions you might face during the interview, such as how you would handle a difficult patient or manage multiple tasks at once. Clear and friendly communication will set you apart.
✨Showcase Your Flexibility
Since the role requires flexibility to cover for holidays and sickness, be prepared to discuss your availability. Share examples from past experiences where you've adapted to changing circumstances or taken on extra responsibilities to support your team.
✨Highlight Your Attention to Detail
In a healthcare setting, attention to detail is crucial. Be ready to talk about how you ensure accuracy when managing patient information and following confidentiality procedures. Mention any relevant experience that demonstrates your ability to maintain a clean and organised workspace.