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- Tasks: Be the friendly face of our practice, helping patients with their needs.
- Company: Join a supportive healthcare team in Milborne Port and Templecombe.
- Benefits: Flexible part-time hours, training provided, and a chance to make a difference.
- Other info: Opportunity for growth and learning in a dynamic environment.
- Why this job: Gain valuable experience in healthcare while connecting with people every day.
- Qualifications: GCSEs in English and Maths; previous healthcare experience is a plus.
The predicted salary is between 12 - 15 £ per hour.
This is a part-time role based at Milborne Port and the Templecombe branch. You will be the first point of contact for patients, helping them access the right care and supporting the smooth running of the practice.
Responsibilities
- Answer phone calls and respond to online patient requests
- Help patients with appointments, results, referrals, and general queries
- Welcome and assist patients at the reception desk
- Use clinical systems (training provided) to manage patient information and bookings
- Handle emails, post, and general admin tasks
- Maintain a clean, organised, and secure reception area
- Support clinicians with tasks such as contacting patients
- Follow strict confidentiality and data protection procedures
- Open/close the surgery when required
- A degree of flexibility is essential to provide cover for holidays and sickness.
Experience
- Previous experience in a healthcare setting would be beneficial
Qualifications
- GCSE grade A to C in English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Reception Administrator in London employer: Milborne Port Surgery
Contact Detail:
Milborne Port Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Administrator in London
✨Tip Number 1
Make sure you research the practice before your interview. Knowing about their values and services will help us connect with them better and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to reception roles. We can even role-play with a friend to get comfortable answering questions about handling patient queries and managing appointments.
✨Tip Number 3
Dress smartly and arrive early for your interview. First impressions matter, and being punctual shows that we respect their time and are serious about the position.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to express our appreciation for the opportunity and keep us on their radar as they make their decision.
We think you need these skills to ace Reception Administrator in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role like Reception Administrator where you'll be the first point of contact for patients.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight any relevant experience in healthcare settings and how it relates to the responsibilities listed. This shows us that you've done your homework and are genuinely interested in the role.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we’re looking for someone who can handle queries efficiently, so show us you can communicate effectively right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do at StudySmarter.
How to prepare for a job interview at Milborne Port Surgery
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Reception Administrator. Familiarise yourself with tasks like answering phone calls, managing appointments, and supporting clinicians. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Practice Common Scenarios
Think about common situations you might face in this role, such as handling patient queries or managing a busy reception area. Practising how you would respond to these scenarios can help you feel more confident and prepared when discussing your experience.
✨Showcase Your Communication Skills
As the first point of contact for patients, strong communication skills are key. Be ready to share examples of how you've effectively communicated in previous roles, especially in a healthcare setting. This will highlight your ability to connect with patients and colleagues alike.
✨Emphasise Flexibility and Teamwork
Since flexibility is essential for covering holidays and sickness, be prepared to discuss your availability and willingness to adapt. Also, mention any experiences where you've worked as part of a team, as this will show that you can support your colleagues and contribute to a smooth-running practice.