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- Tasks: Lead a vibrant team and drive your Pizzeria to success while delivering unforgettable customer experiences.
- Company: Join a Top 10 Sunday Times Best Place to Work 2023, where inclusivity thrives.
- Benefits: Enjoy bonuses, free food on shift, and 50% off when you're not working.
- Why this job: Showcase your leadership skills and make a real impact in a fun environment.
- Qualifications: Experience in leadership, financial management, and outstanding customer service.
- Other info: Great development opportunities and a supportive culture where you can truly be yourself.
The predicted salary is between 36000 - 60000 £ per year.
Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
What you'll do:
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Who you are:
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits:
- Bonus Scheme of up to 20%
- A share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you're not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are:
We've been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That's why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You'll get this at the end of each pay period, along with your normal pay and it's one of the best perks about working in hospitality.
Deputy General Manager - Northern Ireland in Lisburn employer: Milano's / Pizza Express
Contact Detail:
Milano's / Pizza Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager - Northern Ireland in Lisburn
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired a team or tackled challenges head-on. These anecdotes will show off your skills and make you stand out as a candidate who can drive success.
✨Tip Number 3
Be ready to discuss P&L management! Brush up on your financial knowledge and be prepared to share how you've used it to boost performance. This will demonstrate your business acumen and readiness for the role.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about team dynamics, training opportunities, and how they maintain high standards. This not only helps you gauge if it's the right fit but also leaves a great impression.
We think you need these skills to ace Deputy General Manager - Northern Ireland in Lisburn
Some tips for your application 🫡
Show Your Passion for Pizza: When you're writing your application, let your love for pizza shine through! We want to see how you can bring that passion into our Pizzerias and create memorable experiences for our customers.
Highlight Your Leadership Skills: Make sure to showcase your leadership experience in your application. We’re looking for someone who can inspire and lead a team effectively, so share examples of how you've done this in the past!
Be Specific About Your Financial Management Experience: Since P&L management is key for this role, don’t forget to mention any relevant experience you have with budgeting or financial analysis. We want to know how you can drive optimal performance in our Pizzerias.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Milano's / Pizza Express
✨Know Your Numbers
As a Deputy General Manager, you'll need to be comfortable with P&L management. Brush up on your financial knowledge and be ready to discuss how you've used budgeting and financial analysis to drive performance in previous roles. This will show that you understand the business side of things.
✨Showcase Your Leadership Style
Prepare examples of how you've inspired and led teams in the past. Think about specific situations where you coached team members to success or improved team dynamics. This is your chance to demonstrate your leadership flair and how you can create an unforgettable experience for customers.
✨Emphasise Customer Service Excellence
Be ready to talk about your approach to delivering outstanding customer service. Share stories that highlight your understanding of customer needs and how you've gone above and beyond to ensure a memorable experience. This aligns perfectly with the company's values and mission.
✨Align with Company Culture
Familiarise yourself with the company’s history and values, especially their commitment to inclusivity and respect. During the interview, express how these values resonate with you and how you can contribute to maintaining a positive work environment. This will show that you're not just a fit for the role, but also for the company culture.