At a Glance
- Tasks: Lead a vibrant team and drive your Pizzeria to success while delivering unforgettable customer experiences.
- Company: Join a Top 10 Sunday Times Best Place to Work 2023, where inclusivity thrives.
- Benefits: Enjoy bonuses, free food on shift, and a 50% discount when off duty.
- Why this job: Elevate your leadership skills in a fun, dynamic environment with real impact.
- Qualifications: Proven leadership and customer service skills, plus financial management experience.
- Other info: Great development opportunities and a supportive culture where you can truly be yourself.
The predicted salary is between 36000 - 60000 £ per year.
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
What you'll do:
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Who you are:
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits:
- Bonus Scheme of up to 20%
- A share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you're not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are:
We've been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That's why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You'll get this at the end of each pay period, along with your normal pay and it's one of the best perks about working in hospitality.
Deputy General Manager - Northern Ireland employer: Milano's / Pizza Express
Contact Detail:
Milano's / Pizza Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager - Northern Ireland
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired a team or solved a problem. Be ready to share these during your interview to show off your skills.
✨Tip Number 3
Show your passion for customer service! Prepare examples of how you've gone above and beyond for customers. This will highlight your commitment to delivering memorable experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Deputy General Manager - Northern Ireland
Some tips for your application 🫡
Show Your Passion for Pizza: When you're writing your application, let your love for pizza shine through! We want to see how you can bring that passion into our Pizzerias and create memorable experiences for our customers.
Highlight Your Leadership Skills: Make sure to showcase your leadership experience in your application. We’re looking for someone who can inspire and lead a team effectively, so share examples of how you've done this in the past!
Be Specific About Your Financial Management Experience: Since P&L management is key for this role, don’t forget to mention any relevant experience you have with budgeting or financial analysis. We want to know how you can drive optimal performance in our Pizzerias.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Milano's / Pizza Express
✨Know Your Numbers
Brush up on your P&L management skills before the interview. Be ready to discuss how you've previously managed budgets or driven financial performance in your past roles. This will show that you understand the financial side of running a successful pizzeria.
✨Showcase Your Leadership Style
Prepare examples of how you've inspired and led teams in the past. Think about specific situations where you coached team members to success or improved team dynamics. This will demonstrate your ability to lead effectively, which is crucial for the Deputy General Manager role.
✨Customer Service Stories
Have a few anecdotes ready that highlight your commitment to outstanding customer service. Discuss times when you went above and beyond to ensure a memorable experience for customers. This aligns perfectly with the company's focus on delivering exceptional service.
✨Embrace the Culture
Familiarise yourself with the company’s values and culture. Be prepared to discuss how you can contribute to an inclusive and respectful environment. Showing that you resonate with their ethos will make you a more appealing candidate.