At a Glance
- Tasks: Lead hotel operations, ensuring exceptional guest experiences and strong commercial performance.
- Company: The Villa Wrea Green, a leading countryside hotel and wedding venue.
- Benefits: Competitive salary, pension, health insurance, and increasing holiday entitlement.
- Other info: Join a passionate team dedicated to delivering outstanding service and growth.
- Why this job: Be a hands-on leader in a vibrant hospitality environment, making a real impact.
- Qualifications: Proven experience in hotel management with a focus on weddings and events.
The predicted salary is between 60000 - 60000 € per year.
The Role
We are looking for an experienced and commercially driven General Manager to take full operational responsibility for The Villa Wrea Green. In this role, you’ll lead all departments across the hotel, driving exceptional guest experiences while delivering strong commercial performance across rooms, food & beverage, and events. You’ll be a visible and hands‑on leader, ensuring the hotel maintains its reputation as a leading countryside destination and wedding venue.
What You’ll Be Doing
- Leading the Operation
- Oversee all day‑to‑day hotel operations including rooms, reception, restaurant, bar, weddings, events, and maintenance
- Ensure compliance with all health & safety, food safety, and licensing regulations
- Maintain high standards of presentation, cleanliness, and upkeep across the hotel and grounds
- Delivering Outstanding Guest Experiences
- Create a culture of warm, personalised service that drives repeat business
- Monitor guest feedback and reviews, implementing improvements to enhance reputation
- Act as a visible host, especially during weddings, events, and peak service periods
- Driving Commercial Performance
- Own and manage budgets, forecasts, and monthly P&L performance
- Drive revenue across rooms, F&B, and events through pricing, upselling, and package development
- Control payroll and costs while maintaining service excellence
- Sales, Marketing & Reputation
- Support marketing strategy across digital platforms, social media, and online travel agents
- Build relationships with local businesses and partners to drive sales and visibility
- Position The Villa as a leading hotel and wedding venue in the region
- Leading and Developing Your Team
- Recruit, lead, and develop Heads of Department across all functions
- Create a positive, inclusive culture focused on performance and progression
- Conduct regular performance reviews and support team development
- Governance and Compliance
- Ensure full compliance with employment law, health & safety, and company policies
- Lead audits and maintain accurate operational records
- Protect hotel assets including people, property, and stock
What We’re Looking For
- Experience
- Proven experience as a Hotel General Manager or senior Deputy in a quality hotel environment
- Strong background in weddings, events, and food & beverage operations
- Track record of delivering revenue growth and profit targets
- Experience managing multi-department teams within hospitality
- Skills & Knowledge
- Strong commercial awareness and financial management skills
- Excellent leadership and communication abilities
- Deep understanding of guest service standards within a high-quality hospitality setting
- Knowledge of UK hospitality regulations and compliance requirements
- Comfortable using hotel systems and interpreting performance data
- Personal Attributes
- Hands‑on, visible leader who thrives in a fast‑paced environment
- Passionate about hospitality and delivering exceptional guest experiences
- Calm, solutions‑focused, and decisive under pressure
- Professional, personable, and able to represent the business confidently
What We Offer
- Salary: £60,000 per annum
- Pension and health insurance
- 22 days holiday, increasing with service
General Manager in Wrea Green employer: Mil Farm Sports Village
The Villa Wrea Green is an exceptional employer, offering a vibrant work culture that prioritises employee development and well-being. With competitive salaries, comprehensive benefits including pension and health insurance, and a commitment to fostering a positive environment, team members are encouraged to grow and thrive in their roles. Located in a picturesque countryside setting, the hotel not only provides a stunning backdrop for work but also a unique opportunity to lead a dedicated team in delivering memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Wrea Green
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow hospitality professionals on LinkedIn, and don’t be shy about reaching out to people in your desired role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've created exceptional guest experiences or led successful teams. Remember, they want to see the real you!
✨Tip Number 3
Do your homework! Research The Villa Wrea Green thoroughly before your interview. Understand their values, recent achievements, and challenges. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and the company. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace General Manager in Wrea Green
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how passionate you are about delivering exceptional guest experiences and what drives you to be a hands-on leader.
Highlight Relevant Experience:Make sure to showcase your experience as a General Manager or in a senior role within a quality hotel. We’re looking for specific examples of how you've driven revenue growth and managed multi-department teams, so don’t hold back!
Be Personable and Professional:Your written application should reflect your personality. We want to get a sense of who you are, so keep it professional but also let your unique voice come through. Remember, we value a personable approach!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Mil Farm Sports Village
✨Know Your Hotel Inside Out
Before the interview, make sure you research The Villa Wrea Green thoroughly. Understand its unique selling points, guest reviews, and any recent news. This will help you demonstrate your genuine interest in the role and show that you’re ready to lead with a clear vision.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you’ve successfully managed teams in the past. Use specific examples to illustrate how you’ve created a positive culture and driven performance. Remember, they want a hands-on leader who can inspire and develop their team!
✨Demonstrate Commercial Acumen
Be ready to talk about your experience with budgets, forecasts, and P&L management. Highlight any strategies you've implemented to drive revenue growth in previous roles, especially in food & beverage and events. This shows you understand the financial side of running a hotel.
✨Engage with Guest Experience Strategies
Think about how you can enhance guest experiences at The Villa. Prepare ideas on how to create a culture of personalised service and how you would handle guest feedback. They’ll be looking for someone who can maintain and elevate their reputation as a leading destination.
