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- Tasks: Welcome guests and manage reservations to create a memorable dining experience.
- Company: MIKO Mei Fair, a modern Thai restaurant in the heart of Mayfair.
- Benefits: Collaborative environment, professional growth opportunities, and employee discounts at top restaurants.
- Other info: Fast-paced role with opportunities to shine in a stylish setting.
- Why this job: Join a fun team and make every guest's visit unforgettable.
- Qualifications: Experience in high-end hospitality and proficiency in booking systems required.
The predicted salary is between 22000 - 26000 £ per year.
Miko Mei Fair is seeking an experienced Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our guests, providing a warm and professional welcome. Your role will be essential in creating a memorable dining experience from the moment guests walk through our doors.
About us: Nestled in the heart of Mayfair, MIKO Mei Fair brings a fresh, modern take on Thai cuisine to Mayfair - fire-led cooking, punchy flavours, and a sleek, atmospheric space designed for great food and good times.
Key Responsibilities:
- Welcome guests with a friendly and professional demeanour, ensuring they feel valued and appreciated.
- Efficiently manage reservations using OpenTable booking systems, ensuring a smooth and organised flow of guests.
- Handle incoming calls and emails promptly, addressing customer inquiries and special requests effectively.
- Collaborate with the restaurant team to accommodate guest preferences and special occasions, ensuring seamless service.
- Support the floor team during service by offering water, assisting with table maintenance, and helping to create a smooth guest experience.
- Assist with clearing and resetting tables when needed, maintaining the overall presentation of the restaurant.
- Learn and maintain strong knowledge of the menu to confidently guide and advise guests.
- Resolve any guest issues or complaints with poise and professionalism, always striving to exceed expectations.
Qualifications:
- Previous experience as a receptionist in a high-end restaurant or hospitality environment.
- Proficiency in using OpenTable and Seven Rooms booking systems is essential.
- Excellent verbal and written communication skills, with a strong command of the English language.
- A passion for delivering exceptional customer service and creating unforgettable guest experiences.
- Strong organisational skills with the ability to multitask and prioritise in a fast-paced environment.
- Professional appearance and manner, reflecting the upscale nature of our Restaurant.
What We Offer:
- A collaborative work environment.
- Opportunities for professional development and growth.
- The chance to be part of a fun and forward-thinking team.
- Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair.
If you believe you have the skills and experience required to excel in this role, we would love to hear from you!
Restaurant Receptionist in London employer: Miko
Contact Detail:
Miko Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Receptionist in London
✨Tip Number 1
First things first, make sure you know the restaurant inside out! Familiarise yourself with Miko Mei Fair's menu and vibe. This way, when you walk in for that interview, you can chat confidently about what makes us special.
✨Tip Number 2
Practice your warm welcome! As a receptionist, you'll be the face of our restaurant. So, rehearse how you'd greet guests and handle reservations. A friendly smile and a professional tone go a long way in making a great first impression.
✨Tip Number 3
Network like a pro! Connect with people in the hospitality industry, especially those who have worked at Miko Mei Fair or similar places. They might have insider tips or even refer you directly to us, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team. We can’t wait to see your application!
We think you need these skills to ace Restaurant Receptionist in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the welcoming vibe we have at Miko Mei Fair.
Tailor Your Experience: Make sure to highlight your previous experience in high-end restaurants or hospitality. We’re looking for someone who knows their way around a busy reception, so connect your past roles to what we do here at Miko Mei Fair.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your skills and experiences. Remember, we’re busy too, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Miko
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with Miko Mei Fair's menu. Being able to discuss dishes confidently will show your passion for the restaurant and help you connect with the interviewers.
✨Practice Your Warm Welcome
As the first point of contact for guests, your greeting is crucial. Practise a friendly and professional welcome that reflects the upscale nature of the restaurant. This will demonstrate your understanding of the role and the importance of guest experience.
✨Show Off Your Organisational Skills
Be prepared to discuss how you manage reservations and handle multiple tasks in a busy environment. Share specific examples from your past experience that highlight your ability to stay organised and prioritise effectively.
✨Prepare for Customer Service Scenarios
Think about potential guest issues or complaints you might encounter and how you would resolve them. Show that you can handle difficult situations with poise and professionalism, which is key to creating memorable dining experiences.