At a Glance
- Tasks: Welcome guests and manage reservations to create a memorable dining experience.
- Company: MIKO Mei Fair, a modern Thai restaurant in the heart of Mayfair.
- Benefits: Collaborative environment, professional growth opportunities, and employee discounts at prestigious restaurants.
- Other info: Fast-paced role with opportunities to shine in a stylish setting.
- Why this job: Join a fun team and make every guest feel valued and appreciated.
- Qualifications: Experience in high-end hospitality and proficiency in booking systems required.
The predicted salary is between 24000 - 30000 € per year.
Miko Mei Fair is seeking an experienced Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our guests, providing a warm and professional welcome. Your role will be essential in creating a memorable dining experience from the moment guests walk through our doors.
About us: Nestled in the heart of Mayfair, MIKO Mei Fair brings a fresh, modern take on Thai cuisine to Mayfair - fire‑led cooking, punchy flavours, and a sleek, atmospheric space designed for great food and good times.
Key Responsibilities
- Welcome guests with a friendly and professional demeanour, ensuring they feel valued and appreciated.
- Efficiently manage reservations using OpenTable booking systems, ensuring a smooth and organised flow of guests.
- Handle incoming calls and emails promptly, addressing customer inquiries and special requests effectively.
- Collaborate with the restaurant team to accommodate guest preferences and special occasions, ensuring seamless service.
- Support the floor team during service by offering water, assisting with table maintenance, and helping to create a smooth guest experience.
- Assist with clearing and resetting tables when needed, maintaining the overall presentation of the restaurant.
- Learn and maintain strong knowledge of the menu to confidently guide and advise guests.
- Resolve any guest issues or complaints with poise and professionalism, always striving to exceed expectations.
Qualifications
- Previous experience as a receptionist in a high‑end restaurant or hospitality environment.
- Proficiency in using OpenTable and Seven Rooms booking systems is essential.
- Excellent verbal and written communication skills, with a strong command of the English language.
- A passion for delivering exceptional customer service and creating unforgettable guest experiences.
- Strong organisational skills with the ability to multitask and prioritise in a fast‑paced environment.
- Professional appearance and manner, reflecting the upscale nature of our Restaurant.
What We Offer
- A collaborative work environment.
- Opportunities for professional development and growth.
- The chance to be part of a fun and forward‑thinking team.
- Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair.
If you believe you have the skills and experience required to excel in this role, we would love to hear from you!
Restaurant Receptionist employer: MIKO - Mei Fair
At Miko Mei Fair, we pride ourselves on fostering a collaborative and vibrant work culture that values each team member's contribution. Located in the prestigious Mayfair area, our restaurant offers not only competitive employee discounts at some of the finest dining establishments but also ample opportunities for professional growth within a dynamic team dedicated to delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Receptionist
✨Tip Number 1
First things first, make sure you know the restaurant inside out! Familiarise yourself with Miko Mei Fair's menu and vibe. When you walk in for your interview, show us that you’re not just another candidate but someone who genuinely gets what we’re about.
✨Tip Number 2
Practice your people skills! As a receptionist, you’ll be the face of our restaurant. Role-play common scenarios with friends or family to nail that warm and professional welcome we’re looking for. Confidence is key!
✨Tip Number 3
Don’t forget to showcase your organisational skills! We want to see how you handle busy situations. Think of examples from your past experience where you juggled multiple tasks and still kept everything running smoothly.
✨Tip Number 4
Finally, apply through our website! It’s the best way to get noticed. Make sure your application reflects your passion for customer service and your desire to create unforgettable experiences for our guests. We can’t wait to meet you!
We think you need these skills to ace Restaurant Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the welcoming vibe we have at Miko Mei Fair.
Tailor Your Experience:Make sure to highlight your previous experience in high-end restaurants or hospitality. We’re looking for someone who knows their way around OpenTable and can manage reservations like a pro, so be specific about your skills and experiences!
Be Professional Yet Approachable:While we love a friendly tone, remember to keep it professional too. Your written application is your first impression, so balance your casual style with a polished approach that shows you’re serious about joining our team.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Miko Mei Fair. Don’t miss out!
How to prepare for a job interview at MIKO - Mei Fair
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with Miko Mei Fair's menu. Being able to discuss dishes confidently will show your passion for the restaurant and help you connect with the interviewers.
✨Practice Your Warm Welcome
As the first point of contact for guests, your greeting is crucial. Practise a friendly and professional welcome that reflects the upscale nature of the restaurant. This will demonstrate your understanding of the role and the importance of guest experience.
✨Show Off Your Organisational Skills
Be prepared to discuss how you manage reservations and handle multiple tasks in a busy environment. Share specific examples from your past experience that highlight your ability to stay organised and prioritise effectively.
✨Prepare for Customer Service Scenarios
Think about potential guest issues or complaints you might encounter and how you would resolve them. Show that you can handle these situations with poise and professionalism, which is key to creating memorable dining experiences.
