Remote Luxury E-Commerce Customer Concierge in London

Remote Luxury E-Commerce Customer Concierge in London

London Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
MIISTA

At a Glance

  • Tasks: Provide exceptional customer support and enhance engagement for a luxury fashion brand.
  • Company: Leading fashion brand known for its premium quality and style.
  • Benefits: Remote work flexibility, training opportunities, and a chance to work in fashion.
  • Other info: Opportunity for career growth and occasional training at HQ in London.
  • Why this job: Join a dynamic team and make a difference in luxury e-commerce customer experience.
  • Qualifications: 1-3 years in retail or e-commerce customer service, strong communication skills.

The predicted salary is between 30000 - 40000 Β£ per year.

A leading fashion brand is looking for a UK-based Online Customer Service Agent to enhance customer engagement through exceptional support. This role requires 1-3 years of experience in Retail and E-Commerce customer service, ideally with a premium fashion brand.

Key responsibilities include:

  • Providing support through various channels
  • Driving conversion
  • Managing online returns

Candidates should possess strong organisational and communication skills and a passion for fashion. This position is remote, with occasional training at the HQ in London.

Remote Luxury E-Commerce Customer Concierge in London employer: MIISTA

MIISTA is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. Located in the heart of Greater London, employees benefit from a dynamic environment that encourages professional growth and offers unique opportunities to represent the brand at prestigious fashion events. With a commitment to employee development and a focus on collaboration, MIISTA provides a rewarding experience for those looking to make a significant impact in the fashion industry.

MIISTA

Contact Details:

MIISTA Recruitment Team

We think you need these skills to ace Remote Luxury E-Commerce Customer Concierge in London

Customer Service
E-Commerce Experience
Retail Experience
Organisational Skills
Communication Skills
Fashion Knowledge
Problem-Solving Skills