At a Glance
- Tasks: Provide exceptional customer support and enhance engagement for a luxury fashion brand.
- Company: Leading fashion brand known for its premium quality and style.
- Benefits: Remote work flexibility, training opportunities, and a chance to work in fashion.
- Other info: Opportunity for career growth and occasional training at HQ in London.
- Why this job: Join a dynamic team and make a difference in luxury e-commerce customer experience.
- Qualifications: 1-3 years in retail or e-commerce customer service, strong communication skills.
The predicted salary is between 30000 - 40000 Β£ per year.
A leading fashion brand is looking for a UK-based Online Customer Service Agent to enhance customer engagement through exceptional support. This role requires 1-3 years of experience in Retail and E-Commerce customer service, ideally with a premium fashion brand.
Key responsibilities include:
- Providing support through various channels
- Driving conversion
- Managing online returns
Candidates should possess strong organisational and communication skills and a passion for fashion. This position is remote, with occasional training at the HQ in London.
Remote Luxury E-Commerce Customer Concierge in London employer: MIISTA
MIISTA is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. Located in the heart of Greater London, employees benefit from a dynamic environment that encourages professional growth and offers unique opportunities to represent the brand at prestigious fashion events. With a commitment to employee development and a focus on collaboration, MIISTA provides a rewarding experience for those looking to make a significant impact in the fashion industry.