At a Glance
- Tasks: Lead sales management and drive revenue for a luxury hotel in London.
- Company: Miiro Templeton Garden, an upscale lifestyle hotel with a focus on sustainability.
- Benefits: Competitive salary, 28 days holiday, discounted stays, and excellent training opportunities.
- Other info: Great career progression and supportive work environment.
- Why this job: Join a dynamic team and make an impact in the luxury hospitality sector.
- Qualifications: 3-5 years of sales experience in upscale hotels and strong relationship-building skills.
The predicted salary is between 34650 - 42350 £ per year.
Introducing Miiro Inspired by the Latin meaning “I wonder” or “I marvel”, Miiro encourages guests to pause, explore and experience our neighbourhoods in an authentic way. We believe there’s a better way to travel, one that is thoughtful, personal and rooted in the local area. Our aim is simple: to create Brilliantly Considered Stays that leave our guests feeling inspired and reinvigorated.
Position Overview Set across seven converted Victorian townhouses, Miiro Templeton Garden is an upper-upscale lifestyle property featuring 156 bedrooms, destination dining at Pippin’s, botanical cocktails at Sprout Bar, a private walled garden sanctuary, and dedicated executive meeting suites. Recognised within the prestigious MICHELIN Guide hotel selection, awarded the internationally audited Green Key eco-label certification for operational sustainability, and affiliated with Design Hotels under the global Marriott umbrella, the property combines independent design pedigree with global commercial power.
The Sales Manager leads day-to-day sales management, proactive business development, and key account management across London. This role is responsible for driving bedroom revenue across all market segments—including Corporate Negotiated, Leisure (consortia, luxury leisure travel designers, inbound DMCs), Groups, MICE, and TMCs—to deliver top-line accommodation revenue and optimize market share.
Key Responsibilities
- Account Development & Outbound Prospecting: Proactively prospect, qualify, and contract new corporate, leisure, and agency business across London, targeting key headquarters, luxury leisure agencies, and central business hubs. Manage and grow an established portfolio of corporate and leisure accounts, conducting regular production reviews to identify underperforming accounts and implement recovery strategies. Negotiate and secure volume contracts and local commercial agreements across corporate transient and high-end leisure segments. Conduct structured client appointments, high-impact pitches, presentations, and regular on-property showrounds to convert qualified leads. Actively drive bedroom revenue and room-night conversion across the entire week, balancing corporate weekday demand with leisure weekend capture.
- RFP Strategy, Intermediary Distribution & Leisure Partnerships: Support annual RFP activity across Cvent Transient, Lanyon, and booking platforms, ensuring accurate rate submissions and contract compliance. Engage with Travel Management Companies (TMCs such as Reed & Mackay, BCD Travel, AMEX GBT, and Navan) and luxury consortia networks (e.g., Virtuoso, Amex Fine Hotels + Resorts, ABC/CCRA). Drive the leisure segment by developing partnerships with luxury travel designers, concierge desks, and specialist inbound DMCs for high-yield leisure and cultural itineraries. Leverage Design Hotels commercial channels and Marriott Bonvoy business travel resources (Global Sales Organization, Market Sales Offices) to capture international corporate and transatlantic leisure bookings. Utilize business intelligence tools (such as Amadeus Agency360+) to monitor compset production, track intermediary booking patterns, and shift corporate and leisure market share.
- Relationship Management & Commercial Collaboration: Build and maintain relationships with global and domestic corporate travel managers, procurement leads, luxury travel advisors, and executive bookers. Expand local booker engagement through dedicated booker initiatives, establishing strong ties with executive assistants to drive direct bookings. Collaborate closely with Revenue Management to quote within agreed pricing guardrails, manage displacement parameters across group and transient allocations, and optimize total business mix. Support Director of Sales on overarching key account strategies, market segmentation planning, and hotel commercial initiatives. Maintain comprehensive account profiles, contact mapping, meeting notes, and pipeline stages within property sales and CRM systems, delivering timely weekly activity reports.
Candidate Profile & Experience
- Experience: 3–5 years of proactive sales management experience within London's upper-upscale lifestyle, boutique, or design-led hotel sector.
- Commercial Capability: Proven track record in B2B business development, account management, RFP handling, and intermediary distribution across both corporate transient and leisure segments.
- Network & Market Knowledge: Established commercial relationships with London-based corporate bookers, luxury leisure travel advisors, TMC desks, and inbound operators.
- Systems Proficiency: Strong working knowledge of hotel sales platforms, CRM databases, PMS tools, Cvent, and Amadeus Agency360+.
- Collaboration & Style: Commercially driven, confident supporting the Director of Sales across all market segments, and an articulate ambassador for luxury lifestyle hospitality.
What do we offer:
- A competitive salary
- 28 days paid holiday
- Discounted hotel room rates across our hotels, for you and friends and family
- Discounted Design hotels (Marriot)
- Fantastic Training and Development opportunities
- Free Meals on shift
- Pension cover
- Unrivalled Career Progression prospects
- Dry Cleaning
- Benefits in your first 3,6 & 12 months!
- Refer a friend scheme
- EAP Program for all Staff.
Sales Manager- Templeton Garden Hotel in London employer: Miiro
At Miiro, we pride ourselves on being an exceptional employer, offering our Shift Engineers a vibrant work culture that values personal growth and development. With competitive salaries, extensive training opportunities, and the chance to work in some of Europe's most exciting locations, we ensure our team members are well-supported and inspired in their roles. Join us to be part of a company that not only prioritises your career progression but also encourages you to savour every moment of your journey with us.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager- Templeton Garden Hotel in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Miiro. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Miiro
Don't be shy about reaching out to Miiro directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales Manager- Templeton Garden Hotel in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Miiro and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Miiro
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
