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For Companies At a Glance
- Tasks: Welcome guests, manage reservations, and ensure exceptional hospitality.
- Company: Leading hotel chain in Greater London with a focus on guest satisfaction.
- Benefits: Competitive salary, training opportunities, and a collaborative team environment.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Strong communication skills and customer service experience.
The predicted salary is between 30000 - 42000 £ per year.
A leading hotel chain in Greater London seeks a service-driven Receptionist to provide exceptional hospitality at their new hotel. The role involves welcoming guests, managing reservations, and collaborating with various departments.
Ideal candidates should have strong communication skills, experience in customer service, and a commitment to guest satisfaction.
Competitive salary and benefits offered, with opportunities for training and development in a collaborative team environment.
Guest Experience Front Desk Associate employer: Miiro Hotels
Contact Detail:
Miiro Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Front Desk Associate
✨Tip Number 1
Make sure to research the hotel chain before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in providing exceptional hospitality.
✨Tip Number 2
Practice your communication skills! Role-play common guest scenarios with a friend or family member. This will help you feel more confident when it comes to welcoming guests and managing reservations.
✨Tip Number 3
Network with current employees if you can. They can give you insider tips on what the hotel is really like and what they value in a Receptionist. Plus, it shows initiative!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re all about making the process smooth and straightforward for you.
We think you need these skills to ace Guest Experience Front Desk Associate
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with the idea of providing exceptional hospitality. Share a little about yourself and why you’re passionate about guest experience.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service. We love seeing how your past roles have prepared you for this position. Be specific about your achievements and how they relate to the responsibilities of a Front Desk Associate.
Communicate Clearly: Strong communication skills are key for this role, so ensure your application is clear and concise. Use straightforward language and check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Miiro Hotels
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel chain. Familiarise yourself with their values, services, and any recent news. This will not only show your enthusiasm but also help you answer questions about why you want to work there.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your commitment to guest satisfaction.
✨Practice Your Communication Skills
As a Front Desk Associate, strong communication is key. Practice speaking clearly and confidently about your experiences. You might even want to role-play common scenarios with a friend to get comfortable with handling guest inquiries and reservations.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about team dynamics, training opportunities, or how they measure guest satisfaction. It shows you're genuinely interested in the role and the company.
